Submit ›
1.7 Based on 156 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Horrble 13
    • Frustrante 8
    • Horible 5
  • Customers don't like
    • Wig they sent me 14
    • Refusal to refund 8
    • Scam artists 7

I am a first time wog purchaser and looked diligently for he right wig online. Wigsbuy popped up constantly with beautiful wigs. The experience was terrible and the wigs are nothing like I expected them to be. No one ever responded to my emails about the order. The only time I was able to reach anyone was via live chat and the person said it was 4 a.m. and if they could reach me in five hours. No response in five hours, spno reached about... Read more

Was this review helpful? 0 0
  • From mobile
  • 22 hours ago
  • #888732

Wigsbuy is a scam. They don't honor their word or the product as advertised. You geta complete different order and are hard pressed to get a refund. DO NOT BY FROM CHINA DIRECTLY.

Add comment

Wigsbuy wig company is a fraud and scam.The product has pictured is NOT what you get. They provide a U.S. address for returns that is NOT legit. Government, needs to enforce sanctions against their illegal acts. Buyer beware, Purchase at your own risk. I want my money back. Order#4116086,order date 02-07-2016 04:38:08

Add comment
  • From mobile
  • 1 day ago
  • #888330

They sent me a wig that was nothing like it was pictured. It was supposed to cap less and there was no address to send it back. I will never order from this company again and I am stuck with a wig I can not use, which does nothing for me and my bald head

Add comment

Do not buy from wigs buy! I purchased 2 wigs June 29,2016. Had many email communications and their communication is really bad. I finally got Vicky who speaks ok. 1 synthic wig was 90.00. 1 human hair byonce wig that cost 240.00. I was told thirty days. I wanted to cancel since it was well over 7 weeks. They made excuses. Finally they sent 1 synthic wig which was nothing of what I ordered it was horrible. I emmediatly told them to cancel other... Read more

Was this review helpful? 0 0

I purchased two wigs from Wigsbuy.com and when they arrived, neither wig was the color that I had ordered (medium auburn). Rather, it was closer to very dark red/auburn, which is too dark for my complexion. The return policy card enclosed with my wigs stated that if there was a color issue, they would take the wig back. I e-mailed the company, explaining the color issue, and their response was that before they could make any decisions, they... Read more

Was this review helpful? 0 0
  • From mobile
  • Jul 21
  • #886061

Your company is a rip off . Y'all beat around the bush about our order. Your wig color's are off and the style's are off too. I will never order anything else from wigsbuy. They want to give me an $8.00 refund, and a $10.00 coupon. Please you got the nerve and think I want to order anything else. I WILL NEVER ORDER ANYTHING AGAIN AND I SUGGEST EVERYONE STAY AWAY FROM THIS COMPANY BIG RIPOFF.

Add comment

Horrible experience...ordered wig in golden blonde...recueved brown wig. I have contacted 3 times to return this incorrect wig, but they said in email that they will not refund nor will they let me send back because they arein China...too costly to return. plus never sent receipt of purchase to cover that they sent coreect color. DO NOT ORDER ON THIS SITE...ORDER ON AMERICAN SITES FOR WIGS. Do not trust Wigsbuy!!! Read more

Was this review helpful? 0 0

The "wig" i received looks nothing like the photo that was supposed to depict the product. I now realize that these photos are just women with good hair, not even models wearing wigs. I paid with Pay Pal and got 2 e-mails from Wigsbuy asking me to make payment. Both times I told them to cancel the order. I was hoping that somehow PayPal knew they were scam artist and had withheld the payment but it turns out that the payment was in fact... Read more

Was this review helpful? 0 0
  • From mobile
  • Jul 17
  • #883785

The wigs look like Halloween costume wigs-cheap! Nothing like the ad. I tried to return them and they will never call you back, and of course, there is NO RETURN ADDRESS!!!!

Add comment
Did not find what you were looking for?
 
×
You are reading about Wigsbuy.
Filing a new complaint about
×