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  • Customers like
    • Horrble2
    • Frustrante2
    • Wig they showed1
  • Customers don't like
    • Wig they sent me10
    • Wig4
    • Refusal to refund3

  • 4 hours ago
  • Health and Beauty
  • Ridgewood, New Jersey
  • 6

I ordered a wig from Wigsbuy in March...I loved it. On 6/29/15 I ordered it again. I Live chatted to find out what the delay in the order was. "Gandy" told me since they have none in stock they had to make it. Too peculiar! They said it would be shipped on or before 7/20/15. It took a month to arrive. It is the wrong color, NOT the same quality and someone BUTCHERED the bangs straight... Read more

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  • 1 day ago
  • Health and Beauty
  • Lakeland, Florida
  • 1
  • 1
  • 20
  • REVIEW RATING 3/5

This can't possibly be a real company. They bank on you cancelling your order so they can keep 25% of your money for nothing! That is the cost of their cancellation fee and the cost of doing business with them. You'll get so frustrated waiting on your order that you'll want your money back! Whatever you do DON'T cancel call your bank and report that you've been scammed! I reported this to my... Read more

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  • 1 day ago
  • Health and Beauty
  • Lakeland, Florida
  • 8
  • REVIEW RATING 3/5

This can't possibly be a real company. They bank on you cancelling your order so they can keep 25% of your money for nothing! That is the cost of their cancellation fee and the cost of doing business with them. You'll get so frustrated waiting on your order that you'll want your money back! Whatever you do DON'T cancel call your bank and report that you've been scammed! I reported this to my... Read more

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  • Jul 24
  • Advertisements and Cons
  • Hephzibah, Georgia
  • 1
  • 1
  • 34
  • REVIEW RATING 4/5

I returned a damaged wig left ear tab was broken the price was $260.00 dollars. Also the color was not even close to what I had ordered. After waiting more than 4 weeks for my debut card to be credited I only received $ 200.00 SCAM ! And now I must write a minimum of 100 words for this to post so here it is. I returned a damaged wig the left ear tab was broken the price was $260.00 dollars. Also... Read more

Was this review helpful? 1 0
  • From mobile
  • Wigsbuy
  • Jul 23
  • by anonymous
  • #670829

After waiting more than a month to credit my account for a wig that was damaged when I received it, I phoned China to find out the hold up. Long story short I was told they will only refund 75% of my total. Also I will need to wait another two weeks. Also I had to pay the postage to return it. Be warned. I will never do business with them again. Add comment

  • Jul 17
  • Health and Beauty
  • West Helena, Arkansas
  • Wigsbuy Wig
  • 60
  • REVIEW RATING 4/5

I ordered a wig. When I received it, I discovered that it was not the one I had ordered. Also, it was in a plastic Ziploc bag, not in a package. Besides that, the wig was shedding very badly. I opened a case via Paypal for a refund. I was told to ship the item back for a refund. Unfortunately, USPS cannot trace shipment beyond the US territory. The tracking number showed it was in Florida, but... Read more

Was this review helpful? 1 0

  • Jul 15
  • Health and Beauty
  • Keansburg, New Jersey
  • Wigsbuy Auburn Wig
  • 32
  • REVIEW RATING 4/5

i ORDERED AN AUBURN WIG. i RECEIVED A WIG THAT WAS BLONDE OF A TOTALLY DIFFERENT DESIGN!! bACK AND FORTH WITH CUSTOMER SERVICE (HA!) SOMEONE NAMED "FAIRY" wOULD NOT SEND ME THE CORRECT ONE TIL i PAID MORE. TOLD ME I'D HAVE TO PAY TO RETURN THE WRONG WIG INSTEAD OF THEM. THEY WOULDN'T SEND ME A MAILING LABEL. THE ORDER TOOK 6 WEEKS TO ARRIVE INSTEAD OF THE SITE WHICH SAID 7-10 DAYS, WHAT A JOKE!... Read more

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  • Jul 14
  • Health and Beauty
  • Old Orchard Beach, Maine
  • Wigsbuy Wig
  • 42
  • REVIEW RATING 3/5

I ordered two wigs and have only received one. The one I did receive has hardly no hair in the back and the inside is visible. I have not received any info as to where to return the wig and was told to TIDE the hair myself and they would refund me $10. What does that mean??? I'm posting a photo. DO NOT ORDER FROM THEM!!! Had I known they were from CHINA I would never have ordered from... Read more

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  • Jul 10
  • Health and Beauty
  • Brighton, Michigan
  • Wig
  • 34
  • REVIEW RATING 4/5

I purchased a wig from them and paid with PayPal. Not only did they send me the wrong wig and wrong color it was not a quality wig. I contacted them and they said they would give me $10 back to have the wig died. I have never heard of such a thing. I disputed the claim with PayPal and they said I could send it back to China. The shipping costs would be very expensive. I found this website and see... Read more

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  • Jul 07
  • Health and Beauty
  • Wig
  • 81
  • REVIEW RATING 4/5

~BEWARE~ WIGSBUY.COM Don't buy from this Company They are absolutely the best SCAM ARTISTS on-line I have ever had to deal with, buying a product. They send you something you never ordered(looks NOTHING like the picture) Then you can't get ahold of them(for a month) to get the address to send it back to. Then when you finally do get the address they give you the WRONG address to send it to. Then... Read more

Was this review helpful? 3 0

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