Renea K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return Human Hair Wig

The wig doesn't remotely look like the one I ordered. There is a part in the front which won't come out. The wig I ordered has the ability to be combed back and this one has a permeant part. It's very curly and the one I ordered has layer and is slightly wavy not curly. and it's not even close to the color I ordered... It is human hair and was made especially for me however it was made wrong. "Not the wig I ordered!" I received the wig yesterday and starting the return within 24 hours
View full review
Loss:
$250
Pros:
  • Ordered over 10 wigs that i was happy with
Cons:
  • Human hair wig do not look nothing like i ordered

Preferred solution: Full refund

User's recommendation: Do not order this wig! Look nothing like the picture.

Melvin H Lkv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Louis, Missouri

My package was never delivered

Wigsbuy - My package was never delivered
I want my shoes or my money, ive been waiting weeks for these shoes to arrive they gave me a tracking number that's *** please just send my shoes or my money back, I will continue to give bad reviews until I have my items in my possession, why do you scam hard working American people, scam your on people
View full review

User's recommendation: Do not buy from vvpshoes

Asha P Zbo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disappointing service and product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Firstly, very limited communication is received from Wigsbuy upon purchase. They dont confirm the order. Upon numerous follow-ups, they replied which is below standards. Secondly, when the curly human hair wig arrived, the packaging was very ordinary with no care instructions, or how to install etc. Thirdly, when I washed and combed the hair down, it all went straight!!! Since they claim it's human hair, I try to dye it... They used synthetic!!! Am very disappointed with everything about this company. Not recommended at all!
View full review
Loss:
$600

Preferred solution: Full refund

User's recommendation: Do not waste your time and money with this company

Resolved
Emma R Edo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sylvester, Georgia

Resolved: Ordered a wig on 8/14 no email sent, can't track my order 64.66 taken out of my account

Wigsbuy - Ordered a wig on 8/14 no email sent, can't track my order 64.66 taken out of my account
Wigsbuy - Ordered a wig on 8/14 no email sent, can't track my order 64.66 taken out of my... - Image 2
Wigsbuy - Ordered a wig on 8/14 no email sent, can't track my order 64.66 taken out of my... - Image 3
Wigsbuy - Ordered a wig on 8/14 no email sent, can't track my order 64.66 taken out of my... - Image 4
Updated by user Oct 03, 2023

Company fixed the issue and I have been provided with apology.

Original review Aug 30, 2023
Ordered wig on 8/14/23. No email sent. 64.66 has been taken out of my account. Poor customer service. I need to speak to a representative
View full review
1 comment
kazumi n

カタログと全く違う違う商品が届きました。返品処理のラインもチャトもしましたがチャトの意味があるのかな何日も返事なし毎日お願い返品処理のメール チャトしてます一週間になりますが返事なし2万円は口座から引き落とされています

Tawnya w Mkx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Wigsbuy - Fraud
Order 151****, spent $248 on a wig after losing my hair to cancer.emailed 5 times within 2 days no reply at all, its been 3 weeks since I ordered and since they had no problem taking my hard earned last little bit of money to have a little dignity in public,
View full review
Loss:
$248

Preferred solution: Deliver product or service ordered

Mon S Zdb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cleveland, Ohio

I have not received my Addidas shoes

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered a pair of Addidas shoes 2 weeks ago. I have not received. My number is 601942****. I paid and ordered on FACEBOOK.
View full review
Stacey S Nyw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This company is horrible

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Do not buy from this company. The colors do not match website. I have tried to get a hold of this company for over a week. No one is returning any calls or emails or messages. I want to return my wigs how hard is this? I will go to the Better Business Bureau and I will spread this all over social media if something isnt done, the wigs, do not match the website the color is hideous. I want to return these stupid wigs and get my money back.
View full review
Loss:
$130
Pros:
  • Nithing
Cons:
  • Customer service and color of wigs

Preferred solution: Full refund

User's recommendation: Don’t buy

Melvin H Lkv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Louis, Missouri

My package was never delivered

I've been waiting months for my two pair of addidas and it's showing it was delivered but I haven't gotten my shoes
View full review

User's recommendation: Do not purchase anything from these people it looks like a scam I can't reach anyone about my money

Anonymous
map-marker Vineland, New Jersey

Worst wig I ever purchased

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Wig is garbage. Don't know what happened but it is horrible. Artificial Synthetic fiber wig, what a piece of trash. Your customer service is non existent and you never pick up the phone. Your address "Peter" told me write off the bat you are a scam. When I have time I will write a deplorable review, so no more innocent people will be taken advantage of. Looking for my refund that I know will never happen.
View full review

User's recommendation: STAY AWAY!!!!!

Anonymous
map-marker Minneapolis, Minnesota

Been trying to exchange the wig for a different color as it was lighter than shown and customer service hasn’t relayed at all. Very frustrating as I can’t wear this wig and it costed me $185.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Im trying to exchange my wig and no response from the company. An exchange and customer service has not responded to my request. I also tried the phone number and its always busy. Its very frustrating. It is an expensive wig and I want to wear it however its way to blonde which isnt me.
View full review

User's recommendation: Don’t purchase through this company in case you need to exchange or return. They state in there advertisement you can.

Fred P Sja

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wig is not 613 or blonde

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Its not blonde, they will not respond back showed a picture of Jaclyn Smith but it's a copy charged more to expedite but tracking wasn't available for days I just recommend staying away from them
View full review
Loss:
$90
Cons:
  • Sell copies of wigs not original products

Preferred solution: Preparation H for the screwing I got

User's recommendation: I knew better to trust a China company

Karen F Cin

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order not delivered ,W8215****

No delivery of 2wigs ordered before Christmas, order# W8215**** , order summary # 5ZEOFGQIL, charged to acct
View full review

Preferred solution: Deliver product or service ordered

Kynzie Ifh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Memphis, Tennessee

Tracking number

No communication after numerous attempts to reach out to them. Also, be advised that you are not purchasing directly from the company. There is a third party that takes your transaction. A third party called Mosslikes with a bogus email address. This is your typical scam. Youve been warned. They messed with the wrong baby, I will get my candy (money) back.
View full review
Dauniza S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I ordered a package and didn't get it yet

This is the order number they sent me, and did not get the tracking number, till now did not heard from wigbuy.
View full review
Loss:
$300

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Charlotte, North Carolina

Anger

The product I ordered was not as advertised. I wanted to return it but there is no return policy. China doing what Chinese do.
View full review

User's recommendation: Dont buy

Anonymous
map-marker Bradenton, Florida

Fraud

You seem to be complicit in perpetuating fraud along with usepay.com. I will be notifying the attorney general of your fraudulent practices. I ordered a wig, useepay.com took the payment. No wig, no money. *** upon *** Fraud, fraud, fraud!!!
View full review

User's recommendation: Don’t buy from this company.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article