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  • Customers like
    • Horrble 9
    • Frustrante 6
    • Wig they showed 4
  • Customers don't like
    • Wig they sent me 11
    • Refusal to refund 7
    • Scam artists 6

I had been eyeing a wig on Wigsbuy for quite some time. It was on sale and I purchased it on October 30th. It took longer to process than advertised so I sent them an e-mail to ask as to the status of the order. They got back to me within 48 hours. I sent another email a couple of weeks later because it was past the due date, and again, they answered me within 24 hours. I got the wig a few days... Read more

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I wish I would have read all the terrible reviews prior to spending over $90 on falsely a advertised product. The pictures are nothing like what you receive. The return process? what return process? First I get an email that states they will be out of the office for 2 weeks, then I'm told I will not get a full refund because of their DHL fee and that they will offer me $10 back to keep the hair.... Read more

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Sent the uncorrect wig, they do not know the difference between straight or wavy.Instead of sorting it out they are trying to force me to keep it or accept a poultry amount to keep it. I have never been treated so badly. It is us the paying public that keeps people like them going, so I am amazed that they welcolm such bad publicity. They have been reported. So please be careful, there are other... Read more

Was this review helpful? 0 0

I have just received my wig i have been waiting for and i am tongue tied. i have no words to express myself. The wig looks like a mob to clean the floor and smells of cigarettes. l ordered curly hair and i got frizzy and huge mob-like wig. O my God, what happened here.....are these people color blind ? i am still in shock and cannot believe it. Please somebody help !!!!!. THEY SENT ME THE WRONG... Read more

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It took over a month to receive the wig. I had to send am email also to find out where it was. They said they hand make everything so it would take longer. When I received the Wig it wasn't like the picture at all! I immediately emailed them to find out how to return it. I've had nothing but the run around ever since. I paid almost $90 for that wig and they offered to pay me $10. They... Read more

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Ordered this wig to wear for my sons wedding before Christmas. It just arrived, and the wedding is in 4 days! (over a month later) I have dark hair, it was blonde! NOT the style I ordered, AND, It smelled like Cigarette SMOKE! YUCK!!! I wouldnt put that thing on my head if they PAID ME! I tried to find a customer service number. What a JOKE! When I finally located a number, of course it... Read more

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  • From mobile
  • Wigsbuy
  • Jan 29
  • #780180

I bought a wig from them cool looking blonde *** When i got it it looked like a horse made it spent around $137 it looked so crappy I sent it back wanting my money back they said since i opened it no refund e.mailed several times ..nothing... Its like *** your money away Allot of these site to buy wigs are full of it. Money is allready hard to come by Add comment

  • From mobile
  • Wigsbuy
  • Jan 27
  • #778968

It took 5 weeks to receive my wig. When it arrived it looked like a mop. The color I ordered was blonde. The color I received was exactly like a yellow crayon. The quality was cheap. Don't waste your money on this rip off site. Add comment

The only thing this rag is good for is for roach infestation. It's a wooly mess and there's no telling where this nasty ball of rat fur has been laying. Even they don't want their own garbage back. Appears they may be stealing pics from other sites and passing them on as their own. Don't expect help from PayPal nor Discover. IMO, they don't care what trash you end up with because they get no... Read more

Was this review helpful? 2 0

I ordered 5 wigs they took weeks to arrive, canceled the last three before receiving them because they were so horribly misrepresented. In their return policy nothing was mentioned of a restocking fee of 30%! Total ripoff do not buy from this company. I think they should be turned into the Better Business Bureau. I canceled orders and they were shipped anyway. I am contacting my CC company... Read more

Was this review helpful? 4 0
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