Wigsbuy Complaints and Reviews

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  • 77+5 mobile complaints
  • $7.5K claimed losses
  • $92 average
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  • 2 days ago
  • Health and Beauty
  • Hair Extensions
  • 24

I have never had an issue shopping online until wigsbuy Their website said 3-5 business days for delivery. Normally I get hair extensions on ebay because its cheaper but could take some time. I was willing to pay 40$ more to have them ASAP. as I was going to a wedding. I ordered them on October 1 and then I didn't receive them, I emailed on October 8th. (because the number they put on the site... Read more

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  • Oct 21
  • Health and Beauty
  • Undelivered Wig
  • 23

DO NOT BUY FROM THIS SITE ITS NOT LEGITIMATE, *S C A M* SCAM SCAM SCAM SCAM SCAM SCAM Ordered a wig, paid for it, kept checking my orders status, nothing changed, after 10 days. Wrote to the illegitimate Wigsbuy customer service, NEVER received a reply, EVER. Wrote them 4+ times. Knew something was WRONG, called their co. Number in China, disconnected. I was LIVID... Through investigation, I... Read more

Was this review helpful? 0 0
  • From mobile
  • Wigsbuy
  • Oct 20
  • by anonymous
  • #548758

Just got hair today 10/20. Opened and was so disappointed, looks nothing like what i ordered.1-800 u can't get anybody. I paid 50 00,but bill only shows 19.00. This is BULL! Add comment


  • Oct 14
  • Health and Beauty
  • Tampa, Florida
  • Undelivered Item
  • 64

I submitted my order 3 months ago and have still been charged $230 with nothing to show for it. I have called the company (internationally) only to get recordings. Ive sent them emails and only get missed calls at 3am from them. I keep asking them to refund me thru emails and they just keep asking me what happened. I tell them that I never received the item and all they do is ask me where I want... Read more

Was this review helpful? 2 0


  • Oct 08
  • Online Shopping
  • Atlanta, Georgia
  • Positive Experience
  • 52

Though the bob hairstyle wig took long time to reach me, but I was happy waiting for a trendy wig like this. I like the affordable price and best quality of human hair fiber used in this bob hairstyle wig,it is completely the same as website.I like the mind blowing golden brown color of this bob hairstyle wig very much. The high quality of human hair fiber used in this bob hairstyle wig made me... Read more

Was this review helpful? 1 1


  • Sep 27
  • Health and Beauty
  • Wrong Wig
  • 112

I have ordered wigs from other sites and have been pleased with the workmanship and prompt delivery time, this has not been the case with wigsbuy. When I finally received my wig, it was nothing like the one worn by the model, not even close. It was suppose to be shaggy and long..it was neither...only thing I can figure out is it somehow lost it's layers in the delivery process. As to the... Read more

Was this review helpful? 4 0


  • Sep 26
  • Health and Beauty
  • Positive Experience
  • 68

I bought a synthetic hair wig on this website,the wig is about 14 Inches.Attractive color and hairstyle! I was stunned when I saw this fashionable synthetic hair wig in the display of Wigsbuy online store. I am highly satisfied with the top quality of synthetic fiber and affordable price of this synthetic wig.I am too much fascinated in wearing this stylish wig with silky texture. Most of my... Read more

Was this review helpful? 1 4


  • Sep 24
  • Health and Beauty
  • Wig Color
  • 68

Thus company us a total fraud. Received the wig today after waiting 2 months. Extremely poor quality. I ordered blonde..The wig is bright red. You can see right through it. I am going to make a fraud complaint with PayPal. These people need to be put out of business. I thought I was thorough in my research of the company and I wasn't. Anyone who paid with PayPal should open a complaint with them.... Read more

Was this review helpful? 0 0

100% FULL      

  • Sep 24
  • Health and Beauty
  • New York, New York
  • Wig Quality
  • 168
Wigsbuy - Terrible Service!!! Terrible Product!!! Wouldn't even exchange for store credit to buy more expensive product.
1 of 2

The worst customer service I've experienced in years, but that matches the quality of the product. I wanted a decent wig to wear on bad hair days. I could have bought much better than this in Party City for $15.00 You can see where the glue is holding the top middle of this thing together. Hair is falling out all over and I haven't even worn this yet. I suggested that they take this back and... Read more

Was this review helpful? 1 0


  • Sep 22
  • Online Shopping
  • Positive Experience
  • 41

I bought a long hair human wig on this website last wig.When i recieved my wig i am very pleasant. It is a perfect work of fashion design and fine material with great finishing. The Oscar celebrity hairstyle wig is a great addition in my collection. I prefer to wear the beautiful wavy wig in occasions as it gives me a cute look. would like to appreciate the workmanship done on the wig. The long... Read more

Was this review helpful? 1 1

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