Wigsbuy Complaints and Reviews

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Wigsbuy
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  • 54+4 mobile complaints
  • $6.8K claimed losses
  • $118 average
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  • 3 hours ago
  • Shopping
  • Very Good Customer Service
  • 1

Top Quality Anti Electrostatic Comb No more unkempt hair for me, as these anti electrostatic combs are ideal for detangling and stylizing my hair. I have bought these combs from Wigsbuy as they offer various size, color and designs of electrostatic comb. These combs are reasonable and easy to carry as they fit in well in my handbag.and I have had this hair since Jan (same hair) and it has held up... Read more

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  • From mobile
  • Wigsbuy
  • 1 day ago
  • by anonymous
  • #527636
1 of 2

I ordered a top quality Remi hair wig and received a poor quality I don't know what kind of hair wig with a bad cut. When I contacted to return it I have gotten nothing but the run around and them refusing to refund the full amount. This place is in China so now I guess I'm screwed! I hope now one else gets scammed like I did. Add comment

  • From mobile
  • Wigsbuy
  • Aug 28
  • by anonymous
  • #526847

Do not order anything from this company out of Beijing China. They sent out random wigs not at all what I ordered and refused to refund or even take them back for credit. one was bozo red I ordered burgundy and the other was 5 in. Longer on the right side than the left the cap was misshapen and made my head look deformed Add comment

  • Aug 26
  • Health and Beauty
  • Toronto, Ontario
  • Horrible Wig
  • 27

Horrible service and a rip off. Just got my wig today three weeks from order date.Saw great discount on a beautiful wig by Wigsbuy for 60% less (so I was told). I ended up buying this wig for $144 US after exchanged rate (CA) ended up spending $160. After placing the order I realized that this wig would need glue or tape, so send a complain and advised them to cancel my order. Well they ignored... Read more

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  • Aug 10
  • Health and Beauty
  • Short Synthetic Wig
  • 2
  • 2
  • 179

I was skeptical at first but after reading the website reviews and decided to order a wig. I received e-mail updates as the order was processed. I even tracked it with the tracking number, and it arrived a few days later. When I finally got it and tried it on, I didn't know what to expect (this was my first online wig order). When I wore it outside people complimented me on it. The color I... Read more

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  • Aug 10
  • Cosmetics and Toiletries
  • Lancaster, South Carolina
  • Wig Purchase
  • 50

After 7 emails back and forth, they would not take it back. Some have suffered worse than me. Tried to negotiate return. They are dishonorable store. Sent me the wrong style, it was obvious. They decided return and offered additional wig for $40.00. :-( Do not buy from these people, they do not care. Only deal with reputable stores that have good feed back. I am so unhappy. Do not trust them... Read more

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  • Aug 09
  • Health and Beauty
  • Low Quality Wig
  • 2
  • 2
  • 48

I purchased this so called wig on 07-17-2014. It took a long time to receive it and when I did it looked like ***. It did not look like new human hair and it had white stuff throughout the wig. I could not beleive it!!!! I pd. 136 dollars and some change for this.... The telephone number was not correct and when I tried contact by email there was no response. If you have a correct telephone... Read more

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  • Aug 07
  • Health and Beauty
  • Low Quality Wigs
  • 39

The people at WigsBuy post all of the positive comments here..It is a BIG SCAM! DO NOT BE DECEIVED! The wigs they sell are cheap imitations and they use pictures of other companies wigs to advertise their cheap products. They will not give you authorization to return the wigs and will try to negotiate a very low credit refund. They are in China..International trade laws should be applied here.... Read more

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  • Aug 07
  • Health and Beauty
  • Defective Wigs
  • 24

I ordered 3 wigs based on the advertised information. Spent almost $200.00. One of the wigs has matted stitching in the crown with short cut off pieces, another has a piece of netting hanging across the front of the wig unfinished. The other is chopped up and all look like Barbie doll BLONDE hair. They are in China so they will not let you return for a refund. They are trying to give me a $15... Read more

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  • Jul 30
  • Health and Beauty
  • Low Quality Wig
  • 59

unfortunately, I did not do my homework and did not read the reviews on Wigsbury, and so about 3 months ago I placed an order for a wig for $95. First of all it arrived 2 and half months later, second, they claim their wigs are custom made, but they are not. It is the poorest quality wig you can ever imagine, you will receive something totally different than the picture of what you ordered. It... Read more

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