Wigsbuy Complaints and Reviews

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  • 80+7 mobile complaints
  • $7.5K claimed losses
  • $87 average
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  • 11 hours ago
  • Cosmetics and Toiletries
  • Jarrow, South Tyneside
  • 5

I ordered a wig which was advertised with a picture of Charlize Theron- unfortunately I hadn't heard of her and assumed she was wearing a for-sale wig.The order form had a colour-select slot and a 'save' button.I thought I'd selected light brown.The description said the length was 9ins.When the wig arrived it was nothing like the photograph-golden,15ins long and not a bob! As an older woman,I... Read more

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  • Nov 10
  • Health and Beauty
  • Stockton, California
  • Wig
  • 92

I purchased 2 wigs which was stated on website they were 100 percent human hair. They were shipped to me after numerous email to see when my order would be sent and after a month i was sent the two wigs. These wigs are horrific. They are synthetic and are so poorly made that i wouldnt be caught dead in one of these. This company is a big scam the wigs didnt evev look look like what was ordered.... Read more

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  • Nov 05
  • Beauty Centers and Spas
  • Wig
  • 48

Wig wasn't what I ordered. Company advised to return it. Issue starts here. Box contained clear instructions on returns. Followed it word for word. Sent emails too so they knew what parcel was about. Wig supposedly went missing. Fighting with them too long now, given up, lost my money. Told to buy another wig and would reimburse when it turned up but never turned did. Scam to get more... Read more

Was this review helpful? 1 0

I was so disappointed with this company. I ordered 2 bags of afro kinky remy hair from Wigsbuy. I received 1 bag of hair 2 weeks after it was ordered. It took another 3 weeks the other shipment. Not at all is what I ordered. Talked to customer service on 2 different ocassion about a refund. No such luck. Quality of hair was horrible. I will never order from this company again. What a ripoff. Add comment

  • From mobile
  • Wigsbuy
  • Oct 25
  • by anonymous
  • #550571

This hair was not the style i ordered.And the amount showed on receipt $19,But i paid $52.Also the 1-800 # is not correct. Very Very Disappointed Add comment


  • Oct 22
  • Health and Beauty
  • Hair Extensions
  • 111

I have never had an issue shopping online until wigsbuy Their website said 3-5 business days for delivery. Normally I get hair extensions on ebay because its cheaper but could take some time. I was willing to pay 40$ more to have them ASAP. as I was going to a wedding. I ordered them on October 1 and then I didn't receive them, I emailed on October 8th. (because the number they put on the site... Read more

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  • Oct 21
  • Health and Beauty
  • Undelivered Wig
  • 93

DO NOT BUY FROM THIS SITE ITS NOT LEGITIMATE, *S C A M* SCAM SCAM SCAM SCAM SCAM SCAM Ordered a wig, paid for it, kept checking my orders status, nothing changed, after 10 days. Wrote to the illegitimate Wigsbuy customer service, NEVER received a reply, EVER. Wrote them 4+ times. Knew something was WRONG, called their co. Number in China, disconnected. I was LIVID... Through investigation, I... Read more

Was this review helpful? 2 0
  • From mobile
  • Wigsbuy
  • Oct 20
  • by anonymous
  • #548758

Just got hair today 10/20. Opened and was so disappointed, looks nothing like what i ordered.1-800 u can't get anybody. I paid 50 00,but bill only shows 19.00. This is BULL! Add comment


  • Oct 14
  • Health and Beauty
  • Tampa, Florida
  • Undelivered Item
  • 99

I submitted my order 3 months ago and have still been charged $230 with nothing to show for it. I have called the company (internationally) only to get recordings. Ive sent them emails and only get missed calls at 3am from them. I keep asking them to refund me thru emails and they just keep asking me what happened. I tell them that I never received the item and all they do is ask me where I want... Read more

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  • Oct 08
  • Online Shopping
  • Atlanta, Georgia
  • Positive Experience
  • 80

Though the bob hairstyle wig took long time to reach me, but I was happy waiting for a trendy wig like this. I like the affordable price and best quality of human hair fiber used in this bob hairstyle wig,it is completely the same as website.I like the mind blowing golden brown color of this bob hairstyle wig very much. The high quality of human hair fiber used in this bob hairstyle wig made me... Read more

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