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1.7 Based on 164 reviews
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  • Customers like
    • Horrble 13
    • Frustrante 8
    • Wig they showed 5
  • Customers don't like
    • Wig they sent me 14
    • Refusal to refund 8
    • Scam artists 7

I placed an order for this wig item number 11383888. African American Kinky Curly Lace Front Synthetic Wig, 16 inches. Price $81.17. Color 27-613 or same color as shown. Please someone contact me ASAP. I have been trying for so long to get in touch with someone but to no avail. I have ordered several wigs from this company and never had a complaint about the wigs up until now. I thought maybe it's taking so long because you didn't have the color... Read more

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Ordered $551 for 4 wigs. VISA declined the first purchase as suspicious. I called VISA and they put the order through. The next day Wigsbuy sends me this email: To make sure you account is safe and not being embezzled by others. Please supply-- 1) Your passport photo page or photo driving licence. 2) Utility bill or bank statement in your name showing your home address (Not mobile phone bill) 3) A picture of the credit card you used to pay... Read more

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I ordered a dark brown wig from wigsbuy and received a blond/brown wig. I emailed them I wished to return the wig - after several months of emails and stalling, wigsbuy sent me a return address only after I stopped payment on my credit card. I mailed the wig back in original package, without trying it on. When my credit card company investigated, Wigsbuy denied ever receiving the wig! I am spending a lot of time working with my credit card... Read more

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I placed two orders with Wigsbuy and have not received either one as of yet.... They keep sending me emails stating to send s copy of a utility bill credit card so forth!!!!! Please people/ladies avoid doing business with this company! Which by the way I really don't think they exist as of now. I HATE for someone(s) anyone to misuse me or anyone else for that matter. I've read horror stories about this company and am upset that I even tried to... Read more

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  • From mobile
  • Aug 06
  • #895908

The wig I got was not the one shown in the photo. And they did not take it back and did not refund my money. Be careful when buying at wigsbuy, as they might also scam you out of your money by showing you one wig in their advertisment, and then send you another one of cheaper quality...

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https://www.sitejabber.com/reviews/www.wigsbuy.com#367 The link above tell you the truth about wigsbuy and trustpilot... Do not trust any reviews from the Internet especially with those positive reviews. They were never right. There is almost no origin you can trace them, they are like diseases growing everywhere now. It doesn't really matter if the site is originally located at any where around the world. The place of origin of their website... Read more

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I had the same negative experience as others....the wig looked nothing like what was pictured on the website, they were hesitant in giving me the mailing address to return it, initially promised me 65% of my refund on the initial price then dropped it to 50%, then later said that if it is damaged during shipping they would *** more money from my refund. This is a totally fraudulent company and they do not stand by their work or refund... Read more

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I had a good experience with Wigsbuy - in the end! My order was lost in the website, as my order just didn't register on their website. I admit I did have to put the transaction into dispute. But after sending them the Paypal receipt it was sorted out. The products were lace fronted synthetics, and of very good quality, much better than 90% of the cheap wigs online. It if weren't for the initial problem I'd give them a 5, but in the... Read more

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  • From mobile
  • Aug 04
  • #894440

The wig I purchased looks nothing like the picture they advertised! Do not order from this company! Not a reputable business.

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I Ellinor Nixon purchased wig Item #288093 on July 11, 2016. The order# is 420160. It was purchased with a Master Card. I have been attempting to get the status concerning this wig. The advertisement stated it would take 2-8 days. I have sent several different emails but haven't received any response. I discovered my email has a block on it. My address is 5335 Pine Burr Blvd., Beaumont, Texas 77708. Contact # 409 347 7618 hm. 409-350-8127... Read more

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