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  • Customers like
    • Horrble 13
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  • Customers don't like
    • Wig they sent me 13
    • Refusal to refund 8
    • Scam artists 7
  • From mobile
  • Wigsbuy
  • 1 day ago
  • #842331

My name is brenda simon, I ordered two wigs on April 11,2016, item code, 01950019 and 10889912, I received one and did not receive the other one, i also have a despute, out, presently as we speak, when are you all sending the wig, no wig takes a month, the two wigs together was 112.00/change, where is the wig Add comment

  • From mobile
  • Wigsbuy
  • 2 days ago
  • #841632

I bought a wig with this company. Never opened it and sent it back. I sent an email informing them I was returning it and proof it was mailed back. It has been a month and they will not refund my $184 for the wig and the number is disconnected. They also refuse to allow me to speak with a Supervisor. Do not order from this fraudulent company. Add comment

I am so upset right now, what a waste of money.had a wedding to go and could not go to the wedding, i hope people read the review first and dont buy anything from these *** artist Add comment

I ordered several wigs and got the wrong size... and the wrong colors with streaks.. and frizzy not curls...They said they would gladly refund but i had to ship back the merchandise and it would cost me over $35 to ship back to China. I think the photos they use are not from their own catalogue. You can click what you want...but you will not get the wigs you ordered or want. You end up paying this company $35 for their mistake. One can make a... Read more

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  • From mobile
  • Wigsbuy
  • May 01
  • #839391

My wig was returned they said it was an invalid tracking number that I provided. I lost $233.39 USD they offered a partial refund but I wanted the full amount why would they offer a partial refund if they didn't receive the item. They sell ***, they are liars and if anybody out there sees the advert ignore it and go to a site in this country, you'll be much safer! Add comment

Wigs buy is a scam. Their site has all of these celebrity photos wearing wigs that look really on point. That's only bait. I ordered two wigs and they both look like I purchased them from the dollar store. I have been emailing back and forth with these people namely Vickie. They want me to keep the wig for a few days and wear it and take pictures to send to them for refund approval. I wrote to them "I do not choose to wear the wig. I requested a... Read more

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Although refund policy states that you can return the items that is not the case. Here's a breakdown of what happened on my end. Shipment was late, had to send them 4 emails asking where the item was. Since ordering the item prior to arrival, sent 3 emails asking to cancel the order due to late shipment, your office decided to send it regardless. When the item arrived, it was the wrong colour and product did not look like the picture. I sent... Read more

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Wigsbuy has some great looking photos on their website. Don't be tricked like I was. Firstly it took approx a month to get the item. When I tried to check on the order using the IM system on the website, there was never a reply. The wig which arrived was a Halloween wig version of what I paid for. Not the correct size or color plus smelly and very shoddy workmanship. The customer service person named "Abby" was a joke. No customer service... Read more

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What you see, is NOT what you get. I have bought about 3 wigs from Wig Buy, and I was not happy with any of the wigs. They advertise that the hair is a 100% human, but is 100% synthetic, I called them out on it and they gave me back half of my monies, and not to mention they messed my order up, and sent the wrong product. Ladies if you want real hair human hair you have to pay anywhere from $700 dollars and up. The only website that ending... Read more

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Do yourself a favor and do not buy from this company. I bought a 100% human hair wig from them. When it came I was so disappointed. It looks nothing like the picture and it does not even feel like human hair. I emailed them the same day it came and asked to return it. Three days later I have not heard back from them. Obviously they are a scam company. Once they have your money, they have no intention of letting you return it. They only give you... Read more

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