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This is what I thought I bought from you but a red colour. I wanted real human hair and you sent me and I payed for synthetic. The time this is taking, the postage, all the communication etc...is seriously bad management and bad for your buisness. 1098049 Shoulder...
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1.0
I liked
  • Horrble
  • 1 wig i bought and the other is horrid
I didn't like
  • Color did not match whatsoever
  • No return address and no refund envelope for returns
  • Refusal to accept returns
#1117501
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The wig took forever to receive. It was absolutely horrific. It looked nothing like the picture at all and cheap qualify. They will not give you a return address. I contacted them; waiting to hear from them. I can only imagine how long it will be before I hear from...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

#1113104
Reply to reviews
Home | My Account | Help Thank you for your shopping at WigsBuy.com. Glad to note you that we have already shipped out your item of sub-order(1079294)in order (1060992). The shipping method is DHL. The tracking number is (6653916695), please kindly check it from the...
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#1103198
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Wigsbuy - I should have read the reviews

Wigsbuy
#1117201
1.0
Details
Wow I just ordered a wig from them I didn't know it was across the seas or I would not have ordered it OMG I hope they don't play me
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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Wigsbuy - Sandra James

Wigsbuy
#1109209
Never received refund as promised!!!
Comment
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Wigsbuy - Phone No. or Address for Wig Return

Wigsbuy
#1108019
I am not about to call China to get an authorization to return this wig. I have not opened the bag and just don't like the color. I hope I can write a better review than your other disgruntled buyers. Your prompt attention to this matter would be appreciated. Janice Rall, 734-561-3221. HS Code 6704110000, Cost $54.45.
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Wigsbuy - I'm really pissed off

Wigsbuy
#1098261
1.0
Details
I paid and still waiting for 2 weeks waitng still . Where is my *** wig. . I want my wig or my money . ASAP
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Resolved

I returned a wig but they would not refund my money unless I removed my reviews. I had already filed a complaint with PayPal but they decided not to go through them and email me directly so they would not have to follow PayPal's rules. I told PayPal what they had done....
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Anonymous
cradlemountain

This is Wigsbuy return address. Just copy and past everything they say and blog it. Hopefully they will chang customer service responses to international buyers with a return ...

cradlemountain
cradlemountain

Can you send me their return address please?

1.0
#1097425
Reply to reviews
The wig style and color were totally different from what I ordered. Totally cheap quality. Contacted them; waiting to hear from them. I can only imagine how long it will be before I hear from them, if at all. It took forever to receive the crappy wig. How can we run...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

#1095406
Reply to reviews
Bought wig, returned and they agreed to a refund. They are going to refund my money. Thanks to Them for this service. Their photos of their wigs are beautiful and come in many many colors at reasonable prices. I hope to order a wig in a different color and looking...
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Anonymous
Danielle

This is clearly written by an employee or owner of this company. The way you type is just like on your website, where clearly you don't know English very well, and just sound ...

Anonymous
Danielle

Clearly this post was made by an employee or owner of this company. you are completely pathetic.

4.6
I liked
  • Will receive refund as promised
  • Agreed to refund my money
  • To receive refund as promised
#1095239
Reply to reviews
This was my first experience biying a wig After making a purchase from this company it's a wonder i ever tried again. The trick is doing you homework, check online for complaints. Now back to wigsbuy they are in china and can not even get the color right. I orderef a...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

#1094395
Reply to reviews
I bought a wig, it took forever to get to me. The product was awful quality and smelled weird. It looked ridiculous on me. I am trying to work with their customer service to get a refund on a product they provided me that is horrid and I will never use. I'm getting the...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

1.8
#1092006
Reply to reviews
OMG! The worst wigs ever, your company should be ashamed. I wish I had reviewed the complainant prior to placing my order. I already know obtaining a refund is going to be difficult from this company, but something needs to be done. This is absolutely wrong on all...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

1.0
I didn't like
  • Did not get what i ordered
  • No refund for defected product
  • What you see is not what you get
#1084957
Reply to reviews
I ordered a dark brown wig and they sent me a jet black wig. They spent several days trying to negotiate with me, sighting their return policy. I told them that their return policy is for the dissatisfaction with the product I ordered but they did not send me what I...
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1.2
I didn't like
  • Wigsbuy does not want to pay for their mistakes
  • Sends you the wrong thing and expects customer to pay for it
#1083528
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