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1.7 Based on 177 reviews
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I received a wig that the style is NOTHING like the picture.I payed over $100 for this wig and the quality is AWFUL. I have tried OVER AND OVER to contact the company thru the same website where I ordered the wig and they DO NOT RESPOND. At first, I wanted to try and exchange the wig....NOW i want a total refund. I just need to know where to mail . They sent nothing with the wig to give instruction as to where to return it. Please help me get... Read more

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Wigsbuy - Nothing like picture on website
1 of 3

Purchased 2 wigs from this company, took forever to receive, then wigs looked nothing to what I ordered, spent $250 and they offered me $20!refund, I posted 1 wig back for refund and nothing recieved, opened claim with PayPal and they are bigger scammers than wigs buy, (PayPal buyer protection my ***) so that was a waste of time too. Wigs buy can jam there *** products up there *** you bunch of fuckwits. It doesn't help when PayPal must know of... Read more

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I just received my wig as and just like many others here it ia not what i ordered. Gid how i wish i had xhecked th reviews. I feel like an ***. I wasted 126.00 bucks for nothing.

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Do not buy from this company. They sent me the wrong wig. When I filed a case with Pay pal, Pay Pal ruled in my favor. However, I would have to return the wig to China with a tracking number and that cost almost as much as the wig. Wigsbuy offered me 35% and would allow me to keep a wig I did not want or order. So they get to send whatever they want to send to me and keep 65% of my money. If you think this is good service, order from them but... Read more

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  • From mobile
  • Sep 21
  • #923235

I ordered and paid for a wig from wigsbuy on 22 AUGUST. It's now 22 SEPTEMBER and no wig. I've emailed four times no answer. Last email I sent to customer service they replied (in very poor English) that the wigs are Hand made and take 5-14 days to make. That was 3 September!! Still no wig $130 out of pocket. Hopeless scam. I want my money back. Do not buy from wigsbuy scammers

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I purchased a wig from Wigsbuy and it looks nothing like the style I ordered. I have gone on their site SEVERAL TIMES and asked them to contact me as to how I can exchange it.Have given them my email address and they have NEVER responded. NOTHING came along with the wig that tells me anything about how to return for exchange. I DID want to exchange, but NOW i want to return it for a refund as this wig cost me $139 and I am LESS than happy with... Read more

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  • From mobile
  • Sep 21
  • #922851

I have bought wigs from other companies in the past with no problems returning or exchanging or getting refunds. Wigsbury ignore your e-mails and phone messages. They are the worse I have ever dealt with. Never again! Don't be tempted Ladies by their pretty photos, it's not what you get!

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  • From mobile
  • Sep 20
  • #922107

Dear PayPal Holdings: Please investigate the numerous complaints coming in on Wigsbuy a Chinese mail order Wig Seller. They are preying upon unsuspecting consumers. PayPal is not refunding in a timely manner & continues to serve as a conduit for this scam making them partners. Please help shut down Wigsbuy's Mail order operation in the US by warning the public.

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Purchased a $234.00 Human hair wig in May delivery in June. Poor quality with bald spots, Pay-Pal had to help with the dispute,to no avail Wigs-buy refused return of the wig told The delivery company to distroy the wig 1 & $123.00 to ship back to China. I believe they prey upon African American Women. Use a reputable beauty supply store to buy high end wigs. Stay Away from Chinese Mail order wigs. Read more

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I ordered my wig and I just received it last week on 17th September. I am happy with what I got. It's 100% legit and good quality. I even got extra comb and hair pins with elastic hair caps. Thanks for that. Only problem I had was that it took nearly one and a half months to get the item but it was worth the wait.Thanks for the help and feedback from Vicky the customer service who helped me with the follow- up of my order.Though it wasn't... Read more

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