Contact Wigsbuy Customer Service
Wigsbuy Phone Numbers and Emails
+86 296 853 3057English
Wigsbuy Help Center:
Corporate Office Address:
Other Info (opening hours):
Working Time( Monday to Friday):
Day Shift: 9 am - 18 pm (GMT +08:00)
Night Shift: 21 pm - 6 am (GMT +08:00)
How Good is Wigsbuy's Customer Service?
I ordered a wig and my money was given to your company and I haven’t heard anything about my product.
You all should be sued!
Got a wig I did not order. Trying to contact someone about sending it back. Don't answer the phone number on the package. Need to find out if my card has been compromised.
Very poorly. They won't email you back. Have no idea where my order is. So sad.
No one is getting back to me....your company is a disgrace . You rob people......
Unable to contact Customer Service! They do not respond to text inquiries, could I get a full refund, not satisfied with the service and time lapse in my order!
Nobody has contacted me about my issue
Summary of Wigsbuy Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wigsbuy?
Shipping and Delivery Question:
- “Tracking number”
- “Need my damm package”
Request for Information Question:
- “My purchase confirmation”
- “Request to return item and return address”
Return/ Replace Question:
- “Return address”
- “Return item”
Activation/ Cancellation Question:
- “Cancel order”
Payments and Charges Question:
- “Payment fail”
- “Charge me double times”
- “To see if i gave my credit card information to a fraud website pretending to be wigsbuye”
- “Fraudulent purchase on my card”
- “I have tried numerous times to place my order 1391780 with my credit card and you you keep telling me to enter a valid card. I have had no problem with ordering on line except with Wigsbuy.”
Product/ Service Question:
- “I want to purchase products with PayPal”
- “To buy a wig”
- “I want to order another order”
- “Poor customer service”
- “Can you rush an order?”
Wigsbuy is an online retailer of high quality synthetic, human hair (Brazilian, Remy, etc.) products. The company carries a wide selection of wigs, hair extension products and hair pieces. The wig collection includes lace and 100% human hair items, African American and celebrity wigs. Hair extensions come in a variety of forms, such as clip in hair extensions, human hair weave and micro loop ring hair. Wigsbuy also maintains an exhaustive wigs information center, which contains useful information and guidelines to hair choices in styles, hair types, sizes, cap constructions, colors, and more. As a subsidiary of Tidebuy International Limited, Wigsbuy is located in Beijing, China, with other operation facilities in Guangzhou, Suzhou and in Xi'an Shaanxi Province. The company ensures free standard shipping to most countries, with expedited shipping available via UPS, TNT, DHL, FedEx etc.
Wigsbuy is ranked 142 out of 511 in Beauty Supplies and Equipment category
Canada, USA, Worldwide
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