Contact Wigsbuy Customer Service
Wigsbuy Phone Numbers and Emails
Customer Service:
-
+86 296 853 3057English
Wigsbuy Email:
Contact Information
Wigsbuy Website:
Wigsbuy Help Center:
Corporate Office Address:
Other Info (opening hours):
Working Time( Monday to Friday):
Day Shift: 9 am - 18 pm (GMT +08:00)
Night Shift: 21 pm - 6 am (GMT +08:00)
Fax:
Wigsbuy Customer Service Reviews
I have had no information on my order nothing. I want to cancel my order. Terrible customer service!!!
Rip off. Terrible wigs.
DON'T BUY!
Save your money.
wigs not as pictured. Impossible to return, terrible customer service.
DON'T BUY! Save your money.
wigs not as pictured. Impossible to return, terrible customer service.
DON'T BUY! Save your money.
wigs not as pictured. Impossible to return, terrible customer service.
How Good is Wigsbuy's Customer Service?
Summary of Wigsbuy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wigsbuy?
Shipping and Delivery Question:
- “Tracking number”
- “Need my damm package”
- “Where is my orxefv”
Request for Information Question:
- “Ordered a wig on 8/14 no email sent, can't track my order 64.66 taken out of my account”
- “My purchase confirmation”
- “Request to return item and return address”
Return/ Replace Question:
- “Return address”
- “Return”
- “Return item”
Activation/ Cancellation Question:
- “Ordered two wigs same wig need to cancel used my daughters credit card I already got one so I need to cancel two from her credit card Dolly Parton 14 inch synthetic straight density 120% 510628”
- “Cancel order”
- “Cancel my order”
Payments and Charges Question:
- “They took my money 3 months ago and never sent my wig.”
- “Payment fail”
- “Charge me double times”
Cards Question:
- “To see if i gave my credit card information to a fraud website pretending to be wigsbuye”
- “Fraudulent purchase on my card”
- “I have tried numerous times to place my order 1391780 with my credit card and you you keep telling me to enter a valid card. I have had no problem with ordering on line except with Wigsbuy.”
Refund Question:
- “Refund”
- “Need an update on my refund”
- “I never got the refund I requested because I never received my wig”
Product/ Service Question:
- “I want to purchase products with PayPal”
- “To buy a wig”
- “I want to order another order”
Account Question:
- “Set password”
- “Need copy of order $48.50 was taken from my account need confirmation of my order. Might be fraud. Please s”
Staff Question:
- “Customer service”
- “Poor customer service”
Other Question:
- “Issue with recent purchase”
- “Reitirn”
- “Can you rush an order?”
About
Wigsbuy is an online retailer of high quality synthetic, human hair (Brazilian, Remy, etc.) products. The company carries a wide selection of wigs, hair extension products and hair pieces. The wig collection includes lace and 100% human hair items, African American and celebrity wigs. Hair extensions come in a variety of forms, such as clip in hair extensions, human hair weave and micro loop ring hair. Wigsbuy also maintains an exhaustive wigs information center, which contains useful information and guidelines to hair choices in styles, hair types, sizes, cap constructions, colors, and more. As a subsidiary of Tidebuy International Limited, Wigsbuy is located in Beijing, China, with other operation facilities in Guangzhou, Suzhou and in Xi'an Shaanxi Province. The company ensures free standard shipping to most countries, with expedited shipping available via UPS, TNT, DHL, FedEx etc.
Wigsbuy is ranked 142 out of 511 in Beauty Supplies and Equipment category
Wigsbuy.com
Canada, USA, Worldwide
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