Not resolved
2.1
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Value for money
Website
1 comment

This is obviously a synthetic wig. I ordered the color as shown and it arrives a little golder.

I was hoping it was more ash blond as shown Oh well.... I thought it would have some bangs, but just a few strands. Also the "roots" look very matted and not very natural at all. I would have returned this wig, but when I email contacted the company (the next day after receipt) I received no reply.

They say you must return it (with their authorization) within 7 days; well that is impossible since they do not reply to your request for a return authorization. So I guess I'm stuck with this wig.

Overall the wig is so-so, and the company is lousy. I would NOT order from them again.

Product or Service Mentioned: Wigsbuy Synthetic Wig.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $56.

Preferred solution: Full refund.

Wigsbuy Pros: Shipping speed faster than expected.

Wigsbuy Cons: Product not as expected.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1253850

Hi,

So sorry to hear that you had some problems about your order. Could you please let me know your correct order number so that I could be able to help you?

Any other questions, please also feel free to send emails to reviews@wigsbuy.com,we will try our best to help you solve your problem.

Thanks! Have a nice day.