Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

The customer service is non existent Their web page that you are supposed to register to file a dispute on doesn't work at all There is no way of contacting anyone There is no way to get a return address to return product Wigs are poor quality - Ordered 2 synthetic wigs STAY AWAY FROM THIS WEBSITE At this point I will have to contact credit card company to file a dispute as I can not get return information - Planning to return to China with return receipt if I can In the future I plan to check before ordering from these unknown websites as I was shocked to see so many complaints after the fact, wish I would have checked before ordering as I would not have ordered from this website

Product or Service Mentioned: Wigsbuy Synthetic Wig.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $100.

Preferred solution: Full refund.

Wigsbuy Cons: What you see is not what you get.

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Hi,So sorry to hear that you had some problems about your order, could you please let me know your order number at so that I could help you? Thank you.


I am so happy I read these reviews! I was just about to order three wigs from them! Thanks for the heads up and hope u get your money back!