The customer service is non existent Their web page that you are supposed to register to file a dispute on doesn't work at all There is no way of contacting anyone There is no way to get a return address to return product Wigs are poor quality - Ordered 2 synthetic wigs STAY AWAY FROM THIS WEBSITE At this point I will have to contact credit card company to file a dispute as I can not get return information - Planning to return to China with return receipt if I can In the future I plan to check before ordering from these unknown websites as I was shocked to see so many complaints after the fact, wish I would have checked before ordering as I would not have ordered from this website
Product or Service Mentioned: Wigsbuy Synthetic Wig.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $100.
Preferred solution: Full refund.
Wigsbuy Cons: What you see is not what you get.