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Top Question

How can i get a refund

I ordered and received a product from Wigsbuy order no.1201425 and within the required time I have been trying to contact them to return the item for a refund but they have not responded to my numerous emails.

1 answer
Ann McDonald
#1721628
According to Wigsbuy return policy, you can return the item within 7 calendar days from the date of signing. Please consult the Wigsbuy customer service by opening a dispute (You need to login in before opening a dispute).

Indicating the order number, item(s) you want to return and the reason. Wigsbuy customer service will provide some instructions about returns and exchanges of the item(s) within 24(workdays)/48(weekends) hours.

If you have any questions for the returns and exchanges and shipping cost, please feel free to contact customer service: service@wigsbuy.com

Telephone number:86-29-68533057

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How can I check on my order?

by JovialFrigatebird

Order#1215319 and#1283493 Order says shipped. Order placed 10/05/19 I received tracking info#F35877191010000m from 17Track.net I cannot tract it, it doesn't come up, Please help

0 answers
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A wig order

by user55556417

They took my money off my debit and i have not got a confirmation number and it says i have no order. What is going on

0 answers
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where is my wig

by user47553294

i ordered a wig on 1/24/18 and paid on the same day via paypal. the sub order # is 1137249 and i want to know where it is.

I am worried because i am just now seeing very bad reviews of this company. I have alopecia and recently has become much worse. I am very embarrased and I really need this wig.

PLEASE get to the bottom of this. I paid 150 $ for this wig and have no other monies to purchase another one.

0 answers
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My Wig

by user81552483

Has my wig been shipped?

0 answers
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Return

by user29508965

Rather than pay the shipping cost, I would like to negotiate to have you credit my account for the wig. I am not very pleased with it.

Bad quality, and wrong color, to say the least. Thank you

0 answers
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Return

by user29508965

How do I go about sending this wig back? There is no return address. If you do not want it back, just credit it to my account.

0 answers
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How can I get the address to return this mop(suppose to be wig) I didn't order been trying can't get any help.

by user80422637

0 answers
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Why company doesn't follow law regarding return policy

by Sherekamn

The company wants a picture of the wig that I received I order to assist me. Does not state that in return policy,I want my money and I'm going to get it by any means necessary

0 answers
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Where is my order?

Hi, My name is Jessie cooper. I placed an order on March 16, 2017, order #1049545.

My address is - 2325 E. 42nd Street, Savannah, Georgia 31404 Phone # 912-675-7652.

Waiting for a response. Thank You.

1 answer
Anonymous
#1312315

Hi, i have checked that your order had been signed on 31th, Mar.. Any other question you can feel free to contact us ( reviews@wigsbuy.com).

Thanks! Have a good day.

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