Wigsbuy Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Most Helpful
Wigsbuy - False adavertisment
paid $141.88 for two supposedly human hair wigs. Received at two different times, nothing like described, not even human hair, told me they trying to do better offered me $10 and told me to fix wigs myself. Had escalated and reporting to BBB. Totally scam site.
Review
Cons
- Told me to fix my own product
- Website is junk and phone number do not work
- Scam site
Reason of review
Not as described/ advertised
Loss
$142
Preferred solution
Full refund
Tags
Wigsbuy - Charge my card however i never recieved the product.
Wigsbuy.com have a website . When you call the number doesn't exist. The chat line doesn't work. The company is fraudulent.
Review
Reason of review
I never recieved my order however they charged my card.
Loss
$25
Wigsbuy - Good Company
Wigsbuy is in China nd it takes a very long time almost three to four weeks to get your order, but it will come. I ordered from them and I am going to order from them again. They are a good company but it takes a very time to receive your order.
Review
Product
Reason of review
Exactly as described/ advertised
Wigsbuy in Everett, Washington - No one ever gets back to address concerns
Im trying to get information on a order i placed 9/26/19. You have my money i recieved NO WIG. Order # 1213772 . Ebony Harding 425 870 4097 ebonyoshun@gmail.com
Review
Wigsbuy - Frustrated!!!!!
I have ordered a wig, and it has been three weeks now! I have emailed the company 2 or 3 times and nobody will email me back with a ship date! I also tried to message them, nobody replyed! This NO WAY to treat a customer!!!
Review
Service
Pros
- Prices
- Price
Cons
- Wigs not as described- and they will not contact you back
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
Wigsbuy - Mousy Brown, Not gleaming pale blond wigs as ordered and paid for.
I ordered two beautiful-looking wigs from the Wigsbuy "Celebrity" selections. One was Britney Spears and the other Heather Locklear. Two wigs were deducted from my Visa; and arrived in short order. However, the color of both wigs was not as pictured on site---they both were mousy brown and wrong styles as well. The paperwork in the boxes was in Chinese and the customer service number was, "closed in February (I called this September) "for Chinese New Year 
." How can I find the address to return these ugly wigs? The post office didn't know; but stated that the cost would be high due to international charges. I'm so very disappointed and cannot afford to just let this money be wasted. I want a full refund; or the exact wigs I ordered. Thanks, Mad in Michigan
." How can I find the address to return these ugly wigs? The post office didn't know; but stated that the cost would be high due to international charges. I'm so very disappointed and cannot afford to just let this money be wasted. I want a full refund; or the exact wigs I ordered. Thanks, Mad in Michigan Review
Pros
- Diverse wig selection
- Pictured products are beautifu
- Pictures are gorgeous
Cons
- Color was hideous unlike picture
- 2 wigs
- Wrong styles wrong colors returns suck
Reason of review
Not as described/ advertised
Loss
$120
Preferred solution
Full refund
Tags
Wigsbuy - FRAUD
ordered 3 wigs, only got 2, all were very expensive, the 2 I received were completely different, wrong type, color, everything. Very badly made, smells bad, etc. Reported them for fraud, NEVER buy from them ever!!!!!
Review
Product
Cons
- Worst site ever
- Delibertly deceptive and misleading with info about item
- Cheap wrong size wig
Reason of review
not the wigs I ordered, bought 3, only got 2
Loss
$244
Preferred solution
Full refund
Tags
Wigsbuy in Clinton, Iowa - I have not received confirmation on my order
I have placed an order with wigsbuy on September 11th 2019 and as of now I have not received a confirmation number my payment was received I would like to have a confirmation order and receipt on my payment thank you
Review
Wigsbuy in The Bronx, New York - I didn't get a confirmation number on my order
I ordered a wig from wigsbuy company, didn't get a order number or a confirmation number.. I would like to hear from this company how can I get a refund.. I paid $127.00 US for the hair.. It is unfair to me not hearing from the company.. This is a scam. I would like my money back.. Can someone reach out to me.. Thank you..
Review
Wigsbuy in Knoxville, Tennessee - CUSTOMER SERVICE
THEY DONT HAVE A PHONE NUMBER THAT WORKS
Review
Wigsbuy - Awful
Wrong color customer service isn't real number
Review
Product
Reason of review
Return, Exchange or Cancellation Policy
Loss
$62
Preferred solution
Full refund
Tags
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel