Wigsbuy
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Wigsbuy Overview
Wigsbuy has 1.5 star rating based on 525 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Horrble, Frustrante, Deceptive website.
Cons: Customer service is poor, Customer service, Color was hideous unlike picture.57% of users think that Wigsbuy should improve its Delivery Process.
83% of users say that they won't use Wigsbuy in the future for similar services or products.
Wigsbuy has 1.5 star rating based on 525 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Horrble, Frustrante, Deceptive website.
Cons: Customer service is poor, Customer service, Color was hideous unlike picture.57% of users think that Wigsbuy should improve its Delivery Process.
83% of users say that they won't use Wigsbuy in the future for similar services or products.Recent recommendations regarding this business are as follows: "Don’t buy from this company.", "I do not have to hide a picture I use my PNC bank card to make this purchase. I sent the company email. No one respond to me.", "Don't buy anything from this company", "DON'T ORDER! THEY WONT TAKE YOUR RETURN!Cutomer service doesn't ever respond. Save your money!", "Not at all".
Most users ask Wigsbuy for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Wigsbuy Reviews
"No tracking , money taken from account"
No tracking number, made purchase December 14th, money was taken from my account and nothing since please help.
"Issue with recent purchase"
Ordered a wig on 26 Oct but then never got any confirmation email or estimated delivery. Checked my credit card activity and the purchase is pending. Tried to...
Bradenton, Florida
Fraud
User's recommendation: Don’t buy from this company.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sylvester, Georgia
Resolved: Ordered a wig on 8/14 no email sent, can't track my order 64.66 taken out of my account
Company fixed the issue and I have been provided with apology.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I’m pissedI bought them from the 8/30/2023 an until now
User's recommendation: Not at all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return Item
Preferred solution: Full refund
User's recommendation: Better customer service
Gilroy, California
I need return info which I have been requesting since 8/17 it is now 8/22 with no response or return email.
User's recommendation: Don’t buy from this company poor customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Memphis, Tennessee
Tracking number
Miami, Florida
My name is Francis Thompson, and I purchase online with the company here tall tree wig. I did not receive it. They took the money from my account until now I have not receive it. I would like to get m
User's recommendation: I do not have to hide a picture I use my PNC bank card to make this purchase. I sent the company email. No one respond to me.
Rio Rancho, New Mexico
Issue with recent purchase
User's recommendation: Don't buy anything from this company
Cincinnati, Ohio
Terrible THEY WONT TAKE YOUR RETURN!Cutomer service doesn't ever respond. Save your money!
User's recommendation: DON'T ORDER! THEY WONT TAKE YOUR RETURN!Cutomer service doesn't ever respond. Save your money!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I purchased a wig on 07/30/2023
I will know longer need there product.
- There is no proper email to contact them for customer service
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Inquiring about delivery of wig
- Wig on line looks beautiful
Preferred solution: Deliver product or service ordered
User's recommendation: This is my first time ordering from Wigsbuy. The wig looks beautiful. I have sent a request to inquire how long delivery will take and am waiting for a reply.
hi could you tell us your email or order number please？ then we can help to check more details, thank you
Marietta, Georgia
No review at this time
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Ordered and paid for a custom wig that was suppose to be Kinky curly. The wig did not fit when I got it and it was not kinky curly. I sent an email and report to customer service. To my disappointment
- Terrible customer service
Preferred solution: A replacement wig, even if it is of a lesser value. I can do nothing with the one I have
User's recommendation: Replace the customer's wig. It is better to lose a wig than a customer for life. That bad review can damage your image
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Request to return item and return address
- No way to resolve issues
Preferred solution: Full refund
User's recommendation: Don't buy from them@
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
SCAM COMPANY
Preferred solution: Deliver product or service ordered
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Agree, can't get anybody, I need to return my wig and credit back my money.. Won't do business again