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I purchased two wigs from Wigbuy.com. First one was synthetic and the second real hair. They look nothing like the photos and they are both the Wrong Color hair! I spent $250 for this garbage. So far I have not received my partial refund for the synthetic. I'm sure I...
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1.7
#1171062
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I got scammed. They sent me a wig that didn't fit, was too small. They told me to send it back. I did and they will not refund me the money. This place is a scam, I would never use them again. I am out $166. They have offices all over, even in China. One hand doesn't...
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1.4
#1170848
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I did this bass ackwards. I usually look into too good to be true sites before I buy. During the holiday season I got wooed into some Black Friday deals on this site... Long story short I had some items in my cart and hit buy. After some time went by I became curious...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

2.2
I liked
  • Diverse wig selection
I didn't like
  • Very poor quality
#1167695
Reply to reviews

Wigsbuy - Wowzers

Wigsbuy
#1171402
5.0
Details
I was just about to purchase a wig for almost $400! Can't thank you enough for your honest reviews ladies. Shame on you wigsbuy!
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Wigsbuy - What happened?

Wigsbuy
#1169126
I bought a wig from you for 286 to 300 dollars.where is my receipt that i bought it and where did my money go?i want to know.
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Wigsbuy - Wanted to return a wig and got no response

Wigsbuy
#1165369
1.3
Details
Wanted to return a wig and got no response.After reading how these people have been treated upsets me to where I am getting my lawyer involved.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Wigsbuy - Horrible wig

Wigsbuy
#1149999
1.0
Details
Received my wig today it was orangutan orange so thin I can see the cap. They're using movie stars in the picture sadly look nothing like the wig. A lot of money down the drain. Too bad I didn't read the reviews before shame on me. On my hairdresser I tried coloring it it's still like s***
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Wigsbuy - LIARS
If you look at all of wigbuys color's on their website; they stole every photo from actual wig companies colors and put their own title/number on them. I have a photo attached to prove this, but for example; they have a color "SH#8/613" that is light brown with golden...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

1.0
I didn't like
  • Being scammed
#1165043
Reply to reviews
I have previously ordered 2 wigs from wigbuy and had no issues with them. Upon ordering my 3rd wig if was completely different than what was pictured so I contacted wigbuy to return. Since I would only receive half of the purchase price back if I returned, I instead...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

1.0
#1164283
Reply to reviews
First of all I order two wigs because of the pictures wigsbuy advertised, well neither one of them was anyone like the picture and this one took a month to arrive! I asked the live chat person and she said oh we're making the wig for you! wow really it took a month to...
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1.4
I didn't like
  • False advertising
#1163523
Reply to reviews
sent many request to resolve this issue the product received was clearly not what I ordered and they seem to have been ok with the lack of response due to me wanting to return it several attempts to have them send me requesting authorization to return what I found...
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1.0
I didn't like
  • Products advise differ from product received
  • Scam artists
#1161278
Reply to reviews
I contacted the company and they stated my grace period was up but they would give me 15% off of my next purchase. I emailed the company, I called customer service but no response from customer service. A month later I received an email to rate my purchase and I gave...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

#1160771
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I am a stage 4 breast cancer survivor, unfortunately I was given Taxotere and as a result I have Alopecia. I will be wearing wigs for the rest of my life. Had Wigsbuy done anything right they would have had a potential long term costumer. In regards to order number...
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2.1
I didn't like
  • Not being able to get a refund
  • No refund for defected product
  • Quality time for delivery
#1159931
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I wish I'd seen this complaint site before I ordered. I ordered several turbans, no big deal, cute easy to keep in stock and one wig. So far I have gotten TWO emails saying they are out of stock of the turbans. One email said they'd expedite my order but of course they...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

1.6
I didn't like
  • No delivery of product
#1154760
Reply to reviews