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Wigsbuy - False adavertisment

1.0
Details
Wigsbuy - False adavertisment
Wigsbuy - False adavertisment
Wigsbuy - False adavertisment
Wigsbuy - False adavertisment
paid $141.88 for two supposedly human hair wigs. Received at two different times, nothing like described, not even human hair, told me they trying to do better offered me $10 and told me to fix wigs myself. Had escalated and reporting to BBB. Totally scam site.
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Review
#1650882 Review #1650882 is a subjective opinion of poster.
Cons
  • Told me to fix my own product
  • Website is junk and phone number do not work
  • Scam site
Reason of review
Not as described/ advertised
Loss
$142
Preferred solution
Full refund
Tags
  • Bad Customer Service
  • Deceptive Advertising

Wigsbuy - Return Issues

Wigsbuy - Return Issues
Wigsbuy - Return Issues
Wigsbuy - Return Issues
I bought two wigs. I have. complied. with all the return requirements. then requested a refund. and then address to return the product. as a result. I have not gotten any response. Please help me? I am disabled and on ss.
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Review
#1638480 Review #1638480 is a subjective opinion of poster.
Pros
  • Horible
Cons
  • Color was hideous unlike picture
  • Wig they sent me
Reason of review
Return, Exchange or Cancellation Policy
Loss
$136
Preferred solution
Full refund
Tags
  • Wrong Wig
Resolved
2.0
Details
Wigsbuy are Scammers
Wigsbuy are Scammers
Wigsbuy are Scammers
Wigsbuy are Scammers
Wigsbuy are Scammers
Wigsbuy are Scammers

Update by user Jun 23, 2017

Wigsbuy refunded my method of payment in full. I offered to send back the wig and free gifts if they provide me with a return address which I am still waiting on.

If they send me that, I will send the wig and free gifts Certified to make sure they get it. I have also...

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8 comments
user21426079
#1346805

susan2015camaro..Do not settle with them until you get what you want. What they are doing is illegal.

They need to be responsible for a total refund not a partial refund. Battle to the end until you get what you want. In my case I ordered a Monofilament Top wig and that is NOT what I got. There was not one inch of Monofilament on that wig.

I asked for a refund or the right wig! After a long battle they finally gave me a total refund and told me to keep the wig. I refused every offer they gave me that did not meet my expectations. The color and style was not the issue...

it was the Monofilament Top issue. I did NOT get what was advertised. I teach financial management classes and one of the classes we teach is on dealing with issues like this. It is called BUYER BEWARE and we are taught what to do in situations like this.

This is a company out of China, but the rules still apply, because they are selling to the American Public. I did more homework and even went to our leaders who helped up teach the class for what to do. We had the right to go after them legally IF I wanted to do that. What they are doing is cyber crime and the FBI deals with that, and they are located out of NY City.

They do have a file on them and they are being watched for criminal activity and someday they will be stopped but probably not by you or me. We are just the little people. Another thing they are doing is sending things as GIFTS from their country, which obviously they are not GIFTS! We paid for those items and they are registering them as gifts to get cheaper shipping costs.

That is what is going to get them in trouble. Keep all of your paper work that came with your wig and if you still have it, look at it and see if I am not right. Do what your heart tells you to do but I wouldn't go down easy. Answer all of their e mails with your honest feelings and don't get mad.

Mad gets you no where. We learn from our mistakes and this taught me a LOT! I eventually did get my money back and have tried to give the wig to my friends who wear wigs but they are seeing the problems I saw with it too with the lace front being only approx one inch after it would be cut, then the hair starts. The only way to style this wig is to pull all of the "bangs" all the way back and wear as if you have no bangs but then the lace front is so poorly done it looks like hair plugs!

:). Maybe with a hat or headband to cover up the lace it could be worn that way but it sure is NOT the wig they advertised! There is no way you can part it because there is a big hole between the lace that they attach the wefts of hair to. Anyway, just keep telling them what you want and hopefully they will eventually listen to you.

Keep me posted. Good luck.

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Review
#1061707 Review #1061707 is a subjective opinion of poster.
Pros
  • Deceptive website
  • Wig they showed
  • Fake wigs they send to customer
Cons
  • Wig they sent me
Reason of review
Poor customer service
Loss
$88
Preferred solution
Deliver product or service ordered
Tags
  • Wigsbuy Bad Company
  • Poor Quality Wig
Resolved
1.0
Details
Wigsbuy Human Hair Wig Review
Wigsbuy Human Hair Wig Review
Wigsbuy Human Hair Wig Review
Wigsbuy Human Hair Wig Review

Update by user Dec 01, 2016

THESE FOLKS ARE THE BIGGEST SCAM ARTISTS THAT I'VE EVER COME ACROSS! THEY SEND SUBSTANDARD PRODUCTS.

THEY KNOW THAT YOU'LL RETURN THE ITEMS SO THEY STAY NEGOTIATING LOW ON REFUND, THEY'LL GO BACK AND FORTH FOR 6 WEEKS BEFORE AGREEING TO REFUND YOU YOUR MONEY. THEY...

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5 comments
Anonymous
#1431191

They are not a scam ! I've had

No trouble I ordered a topper and wavery happy

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Review
#963990 Review #963990 is a subjective opinion of poster.
1.0
Details
Wigsbuy - AWFUL
Wigsbuy - AWFUL
Wigsbuy - AWFUL
Wigsbuy - AWFUL
WIGS ARE NOT AS THE DESCRIPTION SAYS. POOR QUALITY ALL AROUND. THIS SITE IS A SCAM AND NEESD TO BE SHUT DOWN. BAD CUSTOMER SERVICE, HAD TO TAKE PICTURES OF WIGS AND WAS THEN TOLD THEY DID'NT LOOK THAT BAD. THEN SUGGESTED I KEEP THEM FOR A 15% DISCCOUNT ON NEXT ORDER....
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1 comment
Anonymous
#1574338

Looks a hit mess. How do they dare sell this

Review
#1373385 Review #1373385 is a subjective opinion of poster.
Cons
  • Will not us ever again
Reason of review
Bad quality
Loss
$120
Preferred solution
Full refund
1.6
Details
Wigsbuy - Horrible Wigs
Wigsbuy - Horrible Wigs
Wigsbuy - Horrible Wigs
Wigsbuy - Horrible Wigs
Wigsbuy - Horrible Wigs
Wigsbuy - Horrible Wigs
Wigsbuy - Horrible Wigs
Wigsbuy - Horrible Wigs
Wigsbuy - Horrible Wigs
Wigsbuy - Horrible Wigs
In 2015 I ordered two wigs from Wigsbuy and they were fantastic. Based on those purchases I then proceeded to order 7 synthetic wigs and 2 human hair wigs this year (2016). The human hair wigs are laughably called human hair but they feel like animal hair. They also do...
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Review
#864763 Review #864763 is a subjective opinion of poster.
Pros
  • Deceptive website
Cons
  • Did not get what i ordered
  • Lied about their styles
Reason of review
Not as described/ advertised
Loss
$1225
Preferred solution
Let the company propose a solution
Tags
  • wigsbuy reviews

Wigsbuy - Mousy Brown, Not gleaming pale blond wigs as ordered and paid for.

1.2
Details
I ordered two beautiful-looking wigs from the Wigsbuy "Celebrity" selections. One was Britney Spears and the other Heather Locklear. Two wigs were deducted from my Visa; and arrived in short order. However, the color of both wigs was not as pictured on site---they both were mousy brown and wrong styles as well. The paperwork in the boxes was in Chinese and the customer service number was, "closed in February (I called this September) "for Chinese New Year Wtf ." How can I find the address to return these ugly wigs? The post office didn't know; but stated that the cost would be high due to international charges. I'm so very disappointed and cannot afford to just let this money be wasted. I want a full refund; or the exact wigs I ordered. Thanks, Mad in Michigan
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Review
#1660432 Review #1660432 is a subjective opinion of poster.
Pros
  • Diverse wig selection
  • Fast delivery
  • Pictures are gorgeous
Cons
  • 2 wigs
  • Wrong styles wrong colors returns suck
  • False advertising
Reason of review
Not as described/ advertised
Loss
$120
Preferred solution
Full refund
Tags
  • Scammers And Crooks
1.0
Details
Don’t EVER buy anything from this foul, disgusting so-called business. They are complete scam artists and rip-off merchants. They falsely advertise real human hair as a wig to buy, and then for the bargain price of hundreds of dollars, they ship you a nasty, cheap...
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Review
#1639028 Review #1639028 is a subjective opinion of poster.
Pros
  • Zero pros
Cons
  • Worst site ever
Reason of review
Not as described/ advertised
Loss
$208
Preferred solution
Full refund
Tags
  • Wrong Wig
  • Wig Poor Quality
  • Wigsbuy Fake

Wigsbuy - Frustrated!!!!!

1.3
Details
I have ordered a wig, and it has been three weeks now! I have emailed the company 2 or 3 times and nobody will email me back with a ship date! I also tried to message them, nobody replyed! This NO WAY to treat a customer!!!
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Review
#1680450 Review #1680450 is a subjective opinion of poster.
Pros
  • Prices
  • Price
Cons
  • Wigs not as described- and they will not contact you back
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund

Contact Wigsbuy Customer Service

Mailing Address:
Tidebuy International Limited Poland Branch o
Ul.Aleja Krakowska 165,lok.C13/C14 Lazy,05-552
Jablonowo,
Poland
Phone:
+86 296 853 3057
All Wigsbuy Contacts

Wigsbuy - Aweful the wig they sent is totally different than what I ordered they will not contact you the customer service number isn't real

1.0
Details
I want a refund for my product I'm contacting my lawyer
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Review
#1644283 Review #1644283 is a subjective opinion of poster.
Pros
  • Fake wigs they send to customer
Cons
  • Not like the picture at all
  • Customer service is poor
  • Customer service and i cannot get my refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$62
Preferred solution
Full refund