filters
State:
Show
City:
Show
Product:
Show
Wigsbuy - Expected Worse
Wigsbuy - Expected Worse
POSITIVES: the site is very easy to use, ordering was simple, delivery was very prompt and within the time promised for the model I chose (heads up, remember, most likely there will be customs fees payable to the courier on top of the price with Wigsbuy. Mine were...
Read more
Company wrote 0 private or public responses to the review from Jun 25.
3.7
I liked
  • Prompt delivery
  • Price
I didn't like
  • Wrong wig
  • Not exactly as shown
#1288433
Reply to reviews
I placed order 1125178 and clicked receipt confirmation thinking it was for a copy of the receipt now my order says completed no longer tracking. I need help with this.
Read more
Company wrote 0 private or public responses to the review from May 18.
2.8
#1259096
Reply to reviews
The very small color squares that are shown are not correct and misrepresent the real color. I wanted a Medium Brown and chose 4/27, however when it arrived (finally) the color was more a copper color and very unnatural looking....WIG is what people would say if they...
Read more
Company wrote 0 private or public responses to the review from Apr 16.
Anonymous
Anonymous

Dear Customer,So sorry to hear that you had some problems about your order.Could you please let me know your correct id number so that I could be able to help you?Any other qu...

3.8
I didn't like
  • No return address and no refund envelope for returns
  • Long wait time for delivery
  • Did not like service
#1234822
Reply to reviews

Resolved

Wigsbuy - Ripoff
Wigsbuy - Ripoff
Wigsbuy - Ripoff
Wigsbuy - Ripoff
I ordered a wig off their website and was sent something entirely different. The wig I ordered was a yaki perm texture but what they sent me was a silky texture and very frizzy. I asked for a right side part but , well, take a look at the photos for yourself. The first...
Read more
Company wrote 0 private or public responses to the review from Mar 24.
Anonymous
Anonymous

1109663

Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

#1218154
Reply to reviews
It’s been months and I ordered the wig stock to the photo. Not a custom colour It’s still not here and is mid March this week...
Read more
Company wrote 0 private or public responses to the review from Mar 13.
Anonymous
meredithotten

Is anyone looking to answer if you want to manufacture the wig or are you just looking to return my money?If you cant manufacture a wig you offer as a standard then please rem...

Anonymous
1090816

Please let me know when this wig will be sent out for shipment, I don’t wish to cancel my order. I wish to know realistically when to expect it

#1209524
Reply to reviews
Wigsbuy - Afro Kinky Human Hair Afro Wig made from Caucasian Hair?.
I ordered a supposedly Afro Kinky Human Hair wig from wigsbuy. As is my practice before wearing human wigs I wash them. As soon as the water hit this wig and please note... no shampoo was added... the wig went from a kinky curly looking texture to a wavy straight and...
Read more
Company wrote 0 private or public responses to the review from Feb 27.
Anonymous
Anonymous

Right they are. You violated any warranty the instant you soaked it. Rough but true. They have been extremely reasonable offering you any compensation at all.

Anonymous
Julee_ms

After posting in this forum I was recontacted my Wigsbuy and they offered me a $50 cash refund which I accepted given that previously they offered no compensation for the wig ...

1.4
I didn't like
  • Refusal to take responsibility for fraudulent advertsing
  • Faulty advertising
  • Being scammed
#1199332
Reply to reviews
I want a response !!! Ive sent several emails without a response. After several days I finally got through and chatted with Ada via live chat which turned out to be useless. She claimed my order is being processed NOT.! It has not moved one bit since the aaday I placed...
Read more
Company wrote 0 public responses to the review from Feb 23.
Anonymous
Karen M

Issue has been resolved.My wigs are being shipped:)

#1196383
Reply to reviews
Wigsbuy -     MOP LOOKING WIG, THIN HAIR, NO REAL STYLE
My order was placed on Jan 21, 20 17 paid in full with my Visa Debt card. I have 4/5 email contacts with the company first because it did not get here until 2/6/2018. I took it out of the box and it dose NOT look anything like the picture on the website. Today I got...
Read more
Company wrote 0 private or public responses to the review from Feb 07.
2.3
I didn't like
  • Customer service is poor
  • Item is not the one they show on website
  • Scam artists
#1185126
Reply to reviews
I am a stage 4 breast cancer survivor, unfortunately I was given Taxotere and as a result I have Alopecia. I will be wearing wigs for the rest of my life. Had Wigsbuy done anything right they would have had a potential long term costumer. In regards to order number...
Read more
Company wrote 0 private or public responses to the review from Jan 01.
2.0
I didn't like
  • Delibertly deceptive and misleading with info about item
  • Quality time for delivery
  • Not being able to get a refund
#1159931
Reply to reviews

Contact Wigsbuy

Mailing Address:
Tidebuy International Limited Poland Branch o
Ul.Aleja Krakowska 165,lok.C13/C14 Lazy,05-552
Jablonowo,
Poland
Phone:
+86 296 853 3057
More

Wigsbuy Products and Services

Resolved

Wigsbuy - Waste of time
Wigsbuy - Waste of time
It's been a waste of time waiting to receive the wig and a waste of time contacting and waiting for a reply. The same hour I received the Ashley Benson wig I purchased I started my trail of emails. My first email was placed on their website stating my dissatisfaction...
Read more
Company wrote 0 private or public responses to the review from Dec 05, 2017.
2.6
I didn't like
  • Unresponsive customer service
#1142474
Reply to reviews