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The very small color squares that are shown are not correct and misrepresent the real color. I wanted a Medium Brown and chose 4/27, however when it arrived (finally) the color was more a copper color and very unnatural looking....WIG is what people would say if they...
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Anonymous
Anonymous

Dear Customer,So sorry to hear that you had some problems about your order.Could you please let me know your correct id number so that I could be able to help you?Any other qu...

3.7
I didn't like
  • Did not like service
  • No return address and no refund envelope for returns
  • Long wait time for delivery
#1234822
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Resolved

Wigsbuy - Ripoff
Wigsbuy - Ripoff
Wigsbuy - Ripoff
Wigsbuy - Ripoff
I ordered a wig off their website and was sent something entirely different. The wig I ordered was a yaki perm texture but what they sent me was a silky texture and very frizzy. I asked for a right side part but , well, take a look at the photos for yourself. The first...
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Anonymous
Anonymous

1109663

Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

#1218154
Reply to reviews
It’s been months and I ordered the wig stock to the photo. Not a custom colour It’s still not here and is mid March this week...
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Anonymous
meredithotten

Is anyone looking to answer if you want to manufacture the wig or are you just looking to return my money?If you cant manufacture a wig you offer as a standard then please rem...

Anonymous
1090816

Please let me know when this wig will be sent out for shipment, I don’t wish to cancel my order. I wish to know realistically when to expect it

#1209524
Reply to reviews
Wigsbuy - Afro Kinky Human Hair Afro Wig made from Caucasian Hair?.
I ordered a supposedly Afro Kinky Human Hair wig from wigsbuy. As is my practice before wearing human wigs I wash them. As soon as the water hit this wig and please note... no shampoo was added... the wig went from a kinky curly looking texture to a wavy straight and...
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Anonymous
Julee_ms

After posting in this forum I was recontacted my Wigsbuy and they offered me a $50 cash refund which I accepted given that previously they offered no compensation for the wig ...

Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

1.4
I didn't like
  • Being scammed
  • Claiming hair is afro kinky hair when it is caucasian hair
  • Refusal to take responsibility for fraudulent advertsing
#1199332
Reply to reviews
I want a response !!! Ive sent several emails without a response. After several days I finally got through and chatted with Ada via live chat which turned out to be useless. She claimed my order is being processed NOT.! It has not moved one bit since the aaday I placed...
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Anonymous
Karen M

Issue has been resolved.My wigs are being shipped:)

#1196383
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Wigsbuy -     MOP LOOKING WIG, THIN HAIR, NO REAL STYLE
My order was placed on Jan 21, 20 17 paid in full with my Visa Debt card. I have 4/5 email contacts with the company first because it did not get here until 2/6/2018. I took it out of the box and it dose NOT look anything like the picture on the website. Today I got...
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2.3
I didn't like
  • Customer service is poor
  • Item is not the one they show on website
  • Scam artists
#1185126
Reply to reviews
I am a stage 4 breast cancer survivor, unfortunately I was given Taxotere and as a result I have Alopecia. I will be wearing wigs for the rest of my life. Had Wigsbuy done anything right they would have had a potential long term costumer. In regards to order number...
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2.0
I didn't like
  • Delibertly deceptive and misleading with info about item
  • Quality time for delivery
  • No refund for defected product
#1159931
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Resolved

Wigsbuy - Waste of time
Wigsbuy - Waste of time
It's been a waste of time waiting to receive the wig and a waste of time contacting and waiting for a reply. The same hour I received the Ashley Benson wig I purchased I started my trail of emails. My first email was placed on their website stating my dissatisfaction...
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2.6
I didn't like
  • Unresponsive customer service
#1142474
Reply to reviews
This is what I thought I bought from you but a red colour. I wanted real human hair and you sent me and I payed for synthetic. The time this is taking, the postage, all the communication etc...is seriously bad management and bad for your buisness. 1098049 Shoulder...
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1.0
I liked
  • Horrble
  • 1 wig i bought and the other is horrid
I didn't like
  • Color did not match whatsoever
  • Refusal to accept returns
  • No return address and no refund envelope for returns
#1117501
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Contact Wigsbuy

Mailing Address:
Tidebuy International Limited Poland Branch o
Ul.Aleja Krakowska 165,lok.C13/C14 Lazy,05-552
Jablonowo,
Poland
Phone:
+86 296 853 3057
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Wigsbuy Products and Services

All Wigsbuy Products

Resolved

I returned a wig but they would not refund my money unless I removed my reviews. I had already filed a complaint with PayPal but they decided not to go through them and email me directly so they would not have to follow PayPal's rules. I told PayPal what they had done....
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Anonymous
cradlemountain

This is Wigsbuy return address. Just copy and past everything they say and blog it. Hopefully they will chang customer service responses to international buyers with a return ...

cradlemountain
cradlemountain

Can you send me their return address please?

1.0
#1097425
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