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Wigsbuy - Waste of time
Wigsbuy - Waste of time
It's been a waste of time waiting to receive the wig and a waste of time contacting and waiting for a reply. The same hour I received the Ashley Benson wig I purchased I started my trail of emails. My first email was placed on their website stating my dissatisfaction...
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2.5
I didn't like
  • Unresponsive customer service
#1142474
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This is what I thought I bought from you but a red colour. I wanted real human hair and you sent me and I payed for synthetic. The time this is taking, the postage, all the communication etc...is seriously bad management and bad for your buisness. 1098049 Shoulder...
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1.0
I liked
  • Horrble
  • 1 wig i bought and the other is horrid
I didn't like
  • Refusal to accept returns
  • Color wrong
  • No return address and no refund envelope for returns
#1117501
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Resolved

I returned a wig but they would not refund my money unless I removed my reviews. I had already filed a complaint with PayPal but they decided not to go through them and email me directly so they would not have to follow PayPal's rules. I told PayPal what they had done....
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Anonymous
cradlemountain

This is Wigsbuy return address. Just copy and past everything they say and blog it. Hopefully they will chang customer service responses to international buyers with a return ...

cradlemountain
cradlemountain

Can you send me their return address please?

1.0
#1097425
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Resolved: Wigsbuy - BAD WIGS

Wigsbuy
#748069
5.0
Details
I HAVE 2 AND THEY DO NOT LOOK LIKE WHAT I SEEN ONLINE AND NOW I CAN NOT FIND OUT WHOM I SEND THEM BACK TO I PAID 106.00 THE LOOK BAD WRONG COLOR I JUT WANT TO NO HOW DO I SEND THEM BACK I HAVE CALLED THE NUMBER BUT NO ONE ANSWERS THE PHONE SO NOW I GUESS I AM OUT OF MY MONEY AND ALL THERE WIGS LOOKS SO GOOD SO INSTEAD OF SENDING THEM BACK I GUESS I NEED KEEP THEM
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Resolved

Wigsbuy are Scammers
Wigsbuy are Scammers
Wigsbuy are Scammers
Wigsbuy are Scammers
Wigsbuy are Scammers
Wigsbuy are Scammers
I ordered a Monofilament Top wig, the blond one often pictured in their ads with the gal wearing the red headband looking thing just around her neck, but in a dark brown with red highlights. I received the right colored wig but NO Monofilament Top! Of course when I...
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user21426079
user21426079

susan2015camaro..Do not settle with them until you get what you want. What they are doing is illegal. They need to be responsible for a total refund not a partial refund. B...

susan2015camaro
susan2015camaro

same with yourwigs.com. fighting them now dont know why these companies get away with this my loss was 251.00. told me wig was ruined by packaging and blamed me i didnt pack...

1.8
I liked
  • Deceptive website
  • Fake wigs they send to customer
  • Wig they showed
I didn't like
  • Wig
#1061707
Reply to reviews
I ordered a human hair wig for $215.00 at the end of March & paid with PayPal. After 1 month I started emailing their customer service asking where it was but they never answered any of the emails. Now In May, they are saying that they didn't get my emails & because it...
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1.7
I didn't like
  • Are theives
  • Never received product after weeks
  • Lie about product
#1057540
Reply to reviews
This is Etta Y., order #1043493. I have contacted this company multiple times for a refund for an order I received in the wrong color. They either claim that they need my order number, which I provide every time I contact them, or they claim to not receive my emails...
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1.0
I didn't like
  • This company is a scam beware
#1024157
Reply to reviews

Resolved

Wigsbuy "Bad" Everything
Wigsbuy "Bad" Everything
Wigsbuy "Bad" Everything
I ordered from Wigsbuy in February; order went in, payment received, order inspected twice on the day order was made. A month goes buy and still my order sat. I received my order a week ago. I was excited until I opened the package. Wrong color noticed right away the...
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Anonymous
GG

UPDATE:Well, I've heard from customer service at Wigsbuy After nearly two weeks of trying. I can say we reached a compromise....I'm getting nearly half the money I paid for t...

2.6
I didn't like
  • Wrong product
  • Wrong color
  • Long wait time for delivery
#1020781
Reply to reviews
Wigsbuy - False advertisment
bought a wig from this company, Exquisite Beautiful Smooth Long Curly Lace Front Wig 18 Inches, this wasn't what I received it cost $75.00, the wig is ugly tangles doesn't fit in the front loose, I can't wear it, it has to go to the garbage they took a month to deliver...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems about your order. Could you please let me know your correct order number so that I could be able to help you? Any other question...

2.5
#1004808
Reply to reviews
Wigsbuy Human Hair Wig Review
Wigsbuy Human Hair Wig Review
Wigsbuy Human Hair Wig Review
Horrible experience should have paid more attention to all the bad reviewes dont even know why they are still an active bussiness send a hair extensions that does not match the piece i got the 5 intant one piece body wave human clip in hair extension dark brown #2....
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Anonymous
Customer

Wigsbuy customer service contact states will refund half of my order issue has been resolved. I will be getting a reimbursement from the xompony directly to my PayPal account...

1.6
#964872
Reply to reviews
Wigsbuy Human Hair Wig Review
Wigsbuy Human Hair Wig Review
Wigsbuy Human Hair Wig Review
Wigsbuy Human Hair Wig Review
SCAM ARTISTS. DO NOT BUT A WIG FROM THESE PERSONAL SCAM ARTISTS!!!! AND IF YOU DO AND YOU'RE TOLD TO RETURN, DO NOT RETURN AT YOUR LOCAL POST OFFICE BECAUSE THEY CAN ONLY TRACK TO THE BORDER AND YOU'LL NEVER GET YOUR REFUND. USE SOMEONE WHO WILL BEING IT RIGHT TO THEIR...
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Anonymous
Anonymous

You can file a bank disputeand get your money back. No need to wait for them to refund you. Show proof you returned the item andno credit has been issued. Your bank will refu...

Anonymous
Anonymous

Hi,So sorry to hear that you had some problems about your order. Could you please let me know your order number so that I could be able to help you to check? thank you. Any ot...

1.0
#963990
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