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Updated by user Mar 29, 2018

I was told I will receive my wig in May. I hope it comes but I am giving the company a chance to fix the mistake as they promised.

I hope May come and my wig is in the mail. Thank you Sherry

Original review posted by user Mar 13, 2018

It’s been months and I ordered the wig stock to the photo. Not a custom colour

It’s still not here and is mid March this week...

Reason of review: Order processing issue.

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Guest

Is anyone looking to answer if you want to manufacture the wig or are you just looking to return my money?If you cant manufacture a wig you offer as a standard then please remove it as an option as this is more like false advertising then it is actually providing the service.I shouldn't have to be told 5 +months later that you will gladly refund my money and now I am still in need of my wig...Please ship it soon! or offer me a change order!!order 109****

Guest
reply icon Replying to comment of Guest-1450502

Hi,Our representative has sent an email to your register email: XXXX83@***.com, could you please kindly check it and send a reply? Thank you.

Guest

Please let me know when this wig will be sent out for shipment, I don’t wish to cancel my order. I wish to know realistically when to expect it

Guest

Order number 109****

Guest

Dear Customer,So sorry to hear that you had some problems about your order.Could you please let me know your correct id number so that I could be able to help you?Any other questions, please also feel free to send emails to reviews@***.com,we will try our best to help you solve your problem.Have a nice day.

Guest
reply icon Replying to comment of Guest-1446326

109**** Order #

Guest
reply icon Replying to comment of Guest-1447377

Hi,Our representative has emailed you to confirm if you want to cancel your order at your register email XXXX83@***.com, please kindly check it and don't forget to send a reply. Thank you.

Guest
reply icon Replying to comment of Guest-1448343

I sent a response back saying I wish to have the wig and not cancel and just know when it will be in the mail

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