Resolved: Wigsbuy - Still waiting since October!!
New Reviewer
Resolved
8 comments
Updated by user Mar 29, 2018
I was told I will receive my wig in May. I hope it comes but I am giving the company a chance to fix the mistake as they promised.
I hope May come and my wig is in the mail. Thank you Sherry
Original review posted by user Mar 13, 2018
It’s been months and I ordered the wig stock to the photo. Not a custom colour
It’s still not here and is mid March this week...
Reason of review: Order processing issue.
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Comments
Please avoid publishing any personal information and promotional content
Is anyone looking to answer if you want to manufacture the wig or are you just looking to return my money?If you cant manufacture a wig you offer as a standard then please remove it as an option as this is more like false advertising then it is actually providing the service.I shouldn't have to be told 5 +months later that you will gladly refund my money and now I am still in need of my wig...Please ship it soon! or offer me a change order!!order 109****
Hi,Our representative has sent an email to your register email: XXXX83@***.com, could you please kindly check it and send a reply? Thank you.
Please let me know when this wig will be sent out for shipment, I don’t wish to cancel my order. I wish to know realistically when to expect it
Order number 109****
Dear Customer,So sorry to hear that you had some problems about your order.Could you please let me know your correct id number so that I could be able to help you?Any other questions, please also feel free to send emails to reviews@***.com,we will try our best to help you solve your problem.Have a nice day.
109**** Order #
Hi,Our representative has emailed you to confirm if you want to cancel your order at your register email XXXX83@***.com, please kindly check it and don't forget to send a reply. Thank you.
I sent a response back saying I wish to have the wig and not cancel and just know when it will be in the mail