Not resolved
1 comment I, like many others, have been taken to the cleaners by Wigsbuy. I received a wig which appeared to have a section sewn on upsidedown.

I followed their return policy they provided. After multiple emails to them, they finally replied, telling me to make sure all my hair is under the cap and I use clips - problem is: I'm bald... so that suggestion didn't seem to help the sewing problem I encountered with their product. They also told me it would not be worth my money to return for the cost of shipping would be great...

My response: a section of my company resides in the same city as your headquarters. I can get it back to you at very little cost to me. Well, my seven day window has now ended and they never replied back with an address or order/tracking number. I looked into lawyers and, in the process have come across another option - Consumer Financial Protection Bureau.

Those in the U.S. can got to their site and submit a ticket.

Information is then compiled and appropriate action can take place as they deem appropriate. In case the link I pasted at the top of this mail gets removed it is a dot gov site called consumerfinance.

Product or Service Mentioned: Wigsbuy Synthetic Wig.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $60.

Preferred solution: Full refund.

I didn't like: Being scammed.

Company wrote 0 public responses to the review from May 26, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Going through same thing with this company. I will be getting my money back and I have contacted my attorney.

This is poor business practice and it's unethical.

You can't just keep everybody's money after you rip them off. Don't let them get away with this

You May Also Like