https://www.consumerfinance.gov/complaint/data-use/ I, like many others, have been taken to the cleaners by Wigsbuy. I received a wig which appeared to have a section sewn on upsidedown.
I followed their return policy they provided. After multiple emails to them, they finally replied, telling me to make sure all my hair is under the cap and I use clips - problem is: I'm bald... so that suggestion didn't seem to help the sewing problem I encountered with their product. They also told me it would not be worth my money to return for the cost of shipping would be great...
My response: a section of my company resides in the same city as your headquarters. I can get it back to you at very little cost to me. Well, my seven day window has now ended and they never replied back with an address or order/tracking number. I looked into lawyers and, in the process have come across another option - Consumer Financial Protection Bureau.
Those in the U.S. can got to their site and submit a ticket.
Information is then compiled and appropriate action can take place as they deem appropriate. In case the link I pasted at the top of this mail gets removed it is a dot gov site called consumerfinance.
Product or Service Mentioned: Wigsbuy Synthetic Wig.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $60.
Preferred solution: Full refund.
I didn't like: Being scammed.