I purchased two human hair wigs on line from this company that advertises celebrity "hair -styled" wigs. I was aghast upon my receipt of these products after about a 4 week wait for delivery.
I immediately complained to a customer services representative name Leanne who asked me to send pictures then proceeded to conclude that all I needed to do was brush the wigs and use hairspray. I informed this young lady that I would be contacting the BBB as well as entering a negative comment on their website. Leanne pleaded with me in several emails not to make a complaint and not to post any pictures and in turn if I retuned the wigs the company would reimburse me. These email exchanges have been going on for several weeks.
I used pay-pal and will use them as an avenue to put heat on this company. Please see pictures.
Product or Service Mentioned: Wigsbuy Wig.
Monetary Loss: $220.