Product: Wigsbuy Customer Care Clear all filters (14 of 14 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Show

Wigsbuy - Issue resolved

4/13/17 I heard from Sherry & have been advised that my order will be shipped. That is all I wanted. I love all my human hair wigs that I have purchased from Wigsbuy. They are heat friendly- I use hot rollers all the time with them or a ceramic curling brush. They feel like what my real hair had felt prior to losing it after chemotherapy. I honestly could not live without my human hair wigs
5.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Wigsbuy Customer Care
I liked
  • Issue resolved
#1198481
Reply to reviews

HI AFTER A LONG LONG PROCESS THEY CONTACTED ME AND GAVE ME BACK MY MONEY I DID LOSE MONEY BASED ON SOME FEES MY EXPERIENCE DID LEAVE ME BITTER AT FIRST BUT AFTER SHERRY DID DEAL WITH ME SHE KEPT HER PROMISE TO RESOLVE THE ISSUE I M STILL OUT MONEY FOR HAVING TO PAY FOR...
Read more
2.4
Product
Wigsbuy Customer Care
I liked
  • Will receive refund as promised
#1178384
Reply to reviews

Asked Devine, yeah her name...I asked her if she could tell me the color of a wig online because it was either brown or had red highlights.Devine Hold on a moment, please! I am checking and will reply you ASAP. Jennifer And I'm looking at the picture you have, and...
Read more
Product
Wigsbuy Customer Care
#1127429
Reply to reviews
wigsbuy.com/product/Shoulder-Length-Human-Hair-Deep-Curly-Capless-Women-Wigs-14-Inches-12768815.html This one is $108.24 including the shipping cost, we beared the shipping cost to you, so the item to you is free shipping on our site. Considering you are our valued...
Read more
1.0
Product
Wigsbuy Customer Care
I liked
  • Horrble
  • 1 wig i bought and the other is horrid
I didn't like
  • Color did not match whatsoever
  • Refusal to accept returns
  • No return address and no refund envelope for returns
#1117501
Reply to reviews

Resolved

I returned a wig but they would not refund my money unless I removed my reviews.I had already filed a complaint with PayPal but they decided not to go through them and email me directly so they would not have to follow PayPal's rules. I told PayPal what they had done....
Read more
Anonymous
cradlemountain

This is Wigsbuy return address. Just copy and past everything they say and blog it. Hopefully they will chang customer service responses to international buyers with a return ...

cradlemountain
cradlemountain

Can you send me their return address please?

1.0
Product
Wigsbuy Customer Care
#1097425
Reply to reviews
Bought wig, returned and they agreed to a refund.They are going to refund my money. Thanks to Them for this service. Their photos of their wigs are beautiful and come in many many colors at reasonable prices. I hope to order a wig in a different color and looking...
Read more
Anonymous
Danielle

This is clearly written by an employee or owner of this company. The way you type is just like on your website, where clearly you don't know English very well, and just sound ...

Anonymous
Danielle

Clearly this post was made by an employee or owner of this company. you are completely pathetic.

4.5
Product
Wigsbuy Customer Care
I liked
  • Will receive refund as promised
  • Agreed to refund my money
  • Wigs they showed
#1095239
Reply to reviews

Thank God for on-line reviews.I ordered two celebrity looking wigs from Wig Buy only to find out after reading on-line reviews this company is a SCAM. I called them immediately to cancel my order and was given a partial refund only because they had started making my...
Read more
Anonymous
Anonymous

Hi,Could you please let me know your correct order number so that I could be able to help you? Any other questions, please also feel free to send emails to reviews@wigsbuy.com...

Product
Wigsbuy Customer Care
#1033015
Reply to reviews
This is Etta Y., order #1043493.I have contacted this company multiple times for a refund for an order I received in the wrong color. They either claim that they need my order number, which I provide every time I contact them, or they claim to not receive my emails and...
Read more
1.0
Product
Wigsbuy Customer Care
I didn't like
  • This company is a scam beware
#1024157
Reply to reviews
1, They use photos from other legitimate wig companies to advertise their cheap knockoffs.So you really think what you're getting is the item pictured, and it's nowhere near looking like the photo. Asking a question in the comments below the item and you'll get a...
Read more
Anonymous
Anonymous

Hi,I apologized for your experience. Could you please let me know your order number at reviews@wigsbuy.com? I am sure that I could offer you more help. Looking forward to your...

1.5
Product
Wigsbuy Customer Care
I liked
  • Price
I didn't like
  • Hide negative reviews
  • Computer generated responses
#1014556
Reply to reviews
Received wrong item. When contacted about returning the wrong item they state they plan to deduct a large amount from my orginial purchase price. Not happy with this company.
Read more
Anonymous
Anonymous

Hi,So sorry to hear that you had some problems about your order. Could you please let me know your correct order number so that I could be able to help you? Any other question...

2.1
Product
Wigsbuy Customer Care
#994640
Reply to reviews