Product: Wigsbuy Human Hair Wig Clear all filters (42 of 42 reviews match)
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Wigsbuy - Pissed

1.0
Details
The wig they sent looks nothing at all like what I ordered. In order to return item you must contact customer service first, well guess what, you can't contact them. The phone number on the tag doesn't work and after 4-5 emails they have not responded, you have 7 days in which you can return. In other words you can't send it back and get a refund because they never respond and have not offered a working phone number. I ordered short hair with slight curl and received a mid length straight hair wig
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Review
#1527724 Review #1527724 is a subjective opinion of poster.
Product
Wigsbuy Human Hair Wig
Cons
  • No return address and no refund envelope for returns
Reason of review
Poor customer service
Loss
$143

Wigsbuy in Auburndale, Florida - Bait and switch scam

They show pictures of wigs on the website but what you receive is nothing like it Total bait and switch scam. I complained and all they will do it refund me $20. I spend $294.00.
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Review
#1499116 Review #1499116 is a subjective opinion of poster.
Product
Wigsbuy Human Hair Wig

Wigsbuy - Total Waste of $294.00 dollars - DO NOT ORDER

1.0
Details
Wigsbuy - Total Waste of $294.00 dollars - DO NOT ORDER
I placed an order for 2 human hair wigs. I waited 2 months, when I received them. They looked absolutely nothing like at was pictured on the website. I sent an email to the company requesting a return. I was told they will give me a $20.00 discount! It specially says in their website return policy if they are contacted right away. I am so disappointed that I was dumb enough to spend $294.00 on junk. If anyone has suggestions on how I can get my money back or at lest a better discount let me know.
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Review
#1498728 Review #1498728 is a subjective opinion of poster.
Product
Wigsbuy Human Hair Wig
Cons
  • Scam they are thieves
  • Totally different from what was ordered
  • I did not like anything i feel like i am getting scamed
Reason of review
Return, Exchange or Cancellation Policy
Loss
$294
Preferred solution
Price reduction

Wigsbuy - Not a very good companyt

on January I ordered a wig from this company itntook them 6weeks to send it also I had to pay courier to be delivered they sent me a piece of garbage this was not I ordered try contacting them only to be told to keep the wig an they will give me $25.oo usd dollars THIS WEBSITE IS SCAMING CUSTOMERS I PAID 142.00 PLUS 39.OO FOR SHIPPING PAY PAL WAS OF NO HELP TO ME I CANNOT RETURN THIS WIG THE COMPANY IS IN CHINA IT WILL COST ME MORE TO MAIL IT BACK BUYERS BEWARE OF WIGSBUY SCAM
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Review
#1498359 Review #1498359 is a subjective opinion of poster.
Product
Wigsbuy Human Hair Wig
Reason of review
Not as described/ advertised
Loss
$233
Preferred solution
Deliver product or service ordered

Wigsbuy - Not what I ordered

1.0
Details
Wig nothing like ordered. They say they will refund exchange but they will NEVER answer. So you have no refund or address to return. I sent atleast 6 emails and 2 disputes but No reply. I am out 135.00 for something i cant wear!! What a scam!!
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Review
#1486359 Review #1486359 is a subjective opinion of poster.
Product
Wigsbuy Human Hair Wig
I ordered almost a month ago, I still have not received my order.
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1 comment
Anonymous
#1606918

Hi, so sorry to hear you had some problems with your order, could you please let me know your correct order number so that I could be able to check for you? You could also email us at reviews@wigsbuy.com and we believe your problems could be resolved. Have a nice day.

Review
#1413476 Review #1413476 is a subjective opinion of poster.
Product
Wigsbuy Human Hair Wig
2.6
Details
113682. 8/29. Wig is horrible paid $249 for a human hair wig and received a piece of scrap not human hair poofy and split ends in front very thin at botton can barely see the custom ombre i want cry i have been frauded.
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1 comment
Anonymous
#1550771

Hi, so sorry to hear you had some problems with your order, could you please let me know your correct order number so that I could be able to check for you? You could also email us at reviews@wigsbuy.com and we believe your problems could be resolved. Have a nice day.

Review
#1342276 Review #1342276 is a subjective opinion of poster.
Product
Wigsbuy Human Hair Wig
Reason of review
Bad quality
My wig came yesterday, and it was not like the one I order. I just want a refund. I tired calling, but the number would not go through. I will never buy one there again. I also reply with a message yesterday as well. Still no answer back. I only tried on the wig once...
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1 comment
Anonymous
#1547418

Hi, So sorry to hear you had some problems on your order. Our representative has emailed you to confirm your order details so that we could help you further.

Please don't forget to check it and send us a reply and we believe your problem could be resolved soon. Thank you.

Review
#1337003 Review #1337003 is a subjective opinion of poster.
Product
Wigsbuy Human Hair Wig
Cons
  • Lied about being human hair
  • Delibertly deceptive and misleading with info about item
  • Item is not the one they show on website
Reason of review
Not as described/ advertised
Loss
$138
Preferred solution
Full refund
I purchased a long human hair front lace wig. when I received the wig I felt like cry because color is so bright and wild its something Lady GAGA would wear on stage. I am cancer patient and I need my wig for everyday wear not for rock roll platform. so I talk to the...
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1 comment
Anonymous
#1493043

Hi,So sorry to hear you had some problems with your order, could you please let me know your order number so that I could be able to check for you? You could also email us at reviews@wigsbuy.com and we believe your problems could be resolved. Have a nice day.

Review
#1270189 Review #1270189 is a subjective opinion of poster.
Product
Wigsbuy Human Hair Wig
Reason of review
Not as described/ advertised

Contact Wigsbuy Customer Service

Mailing Address:
Tidebuy International Limited Poland Branch o
Ul.Aleja Krakowska 165,lok.C13/C14 Lazy,05-552
Jablonowo,
Poland
Phone:
+86 296 853 3057
All Wigsbuy Contacts
1.0
Details
I ordered a wig for $231.I t did not look like the picture. I ordered a black wig, received a brown wig. I ordered a small curl pattern received large curl pattern. The shape of the wig looked nothing like the picture. Per customer service, there is no refund except...
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1 comment
Anonymous
#1469068

Dear Customer,So sorry to hear that you had some problems about your order.Could you please let me know your correct id number so that I could be able to help you?Any other questions, please also feel free to send emails to reviews@wigsbuy.com,we will try our best to help you solve your problem.Have a nice day.

Review
#1239814 Review #1239814 is a subjective opinion of poster.
Product
Wigsbuy Human Hair Wig
Cons
  • What you see is not what you get
Reason of review
wrong product and color
Loss
$231
Preferred solution
Full refund