WigsBuy is a rip off!!

The wig I received looks nothing like the picture. Its either a mistake or its deceptive, and after dealing with the laughable "customer service" at this company, I'm pretty sure its fraudulent and deliberately done. The wig pictured is much thicker and longer. The one I was sent is much thinner and shorter. The ends are thin and frayed, not nice and thick as shown in the picture. The top is poorly made and looks very fake. Its not a free part as claimed. I am not even sure its human hair or that it is Remy quality. it feels like straw, not hair. I would return it to them at their expense, since shipping to China is at least $40. It should be up to them to pay for the shipping because they completely and delibertly misrepresented the item. Here is their reply to my asking them to pay for shipping. As you can see, they are pretending not to understand or figure out how to send a return postage label:""

"Thank you for your shopping with WigsBuy.com.

I'm sorry that we don't have a return label. If we have it, we can give it to you for free. If you want to return the wig, hope you can return the wig with your expense.

Thanks for your cooperation and understanding.

Any questions, please feel free to Contact Us.

Best wishes"

Here is what the wig was supposed to look like and here is what I was sent. The difference is substantial. They are a total rip off, don't buy from them!


This review is a subjective opinion of a user.
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More Review Details

Customer service
Discounts and Special Offers
Price Affordability
Product or Service Quality

  • What I liked
      No items
  • What I disliked
    • Product i was shipped and refusal to refund
    • Not answering and avoiding direct questions
    • Its completely different from what they picture as the item
    • Wrong size and refusal to change ti or to refund
    • Delibertly deceptive and misleading with info about item

Reason of review:
Not as described
Product or service
Graceful Long Deep Wave Capless Human Hair Wig
Review category
Health and Beauty
review #765976
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