Wigsbuy Natural Wig Reviews

Wigsbuy Natural Wig 1 of 2
2.1
(10 reviews)
Product or Service Quality
Advertised vs Delivered
Value for money
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On 4/03/2016 I purchased a wig that I thought was a short, sophisticated look; but, received something that resembled a balled up rat.Since the wig was costly($191.79 USD), I took it to my beautician to see if she could salvage it; and, she thought it was playing a joke. After she stopped laughing, I showed her the picture posted on the website of the wig I thought I'd purchased, she advised me that the only thing she or I could do with that...
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Wigsbuy Natural Wig Review from Abu Dhabi, Abu Dhabi
I ordered my wig and I just received it last week on 17th September.I am happy with what I got. It's 100% legit and good quality. I even got extra comb and hair pins with elastic hair caps. Thanks for that. Only problem I had was that it took nearly one and a half months to get the item but it was worth the wait.Thanks for the help and feedback from Vicky the customer service who helped me with the follow- up of my order.Though it wasn't...
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This site looks very nice and the photos of wigs look very nice.The price is also attractive. Well, unbeknownst to me (because I didn't check them out first), they ship from China...ok, no problem. BUT, HERE'S WHAT HAPPENS. You buy a wig. You pay for it upfront. It arrives a few weeks later. You open it and it is not what you ordered. You request a refund. You send back the wig, before they will issue a refund. (not cheap to China!). You wait....
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1.0
I didn't like
  • Do no trust any things they said
  • Do not trust these scammers
  • Color wrong
#915629
Even after speaking with their customer service, the back and forth e-mails in order to resolve the issue of receiving a color of hair that was not ordered proved fruitless (I ordered light brown and received blond). Also, the hair could not be human hair (very poor quality). Trying to return the hair for credit, as suggested by Wigsbuy, was impossible as the USPO will not insure packages delivered to China. What a waste of time, energy, money...
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#912479
I ordered from Wigsbuy 8/13/2016 and received my wig a few weeks later 8/23/2016. The wig color is wrong the hair is thin and too short. Tried to call Wigsbuy to send wig back. Will never order anything from another country (especially China) again. I'm out of 131 U.S. dollars. Will pay more attention when ordering anything and will definitely check reviews. These people are thieves and crooks making money off hard working honest individuals. .
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I ordered a dark brown wig from wigsbuy and received a blond/brown wig. I emailed them I wished to return the wig - after several months of emails and stalling, wigsbuy sent me a return address only after I stopped payment on my credit card. I mailed the wig back in original package, without trying it on. When my credit card company investigated, Wigsbuy denied ever receiving the wig! I am spending a lot of time working with my credit card...
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2.2
I didn't like
  • Refusal to accept returns
#899500
A Pleased Customer!!Iordered a wig on 7-22-16 and Received it Today 8-2-16 . It was Human Hair Like I Ordered But The Color wasn't like the Picture , but I can dye it so that's ok. Customer service was excellent dealing with Miss Vicky , she kept me undated on my order and also put a Rush on my order So I could get it before I leave on my Vaction 8-16-16. I will order again only if I could communicate with Ms.vicky
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4.6
#893211
I purchased two wigs from Wigsbuy.com and when they arrived, neither wig was the color that I had ordered (medium auburn). Rather, it was closer to very dark red/auburn, which is too dark for my complexion. The return policy card enclosed with my wigs stated that if there was a color issue, they would take the wig back. I e-mailed the company, explaining the color issue, and their response was that before they could make any decisions, they...
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First, it took 6 weeks to receive my order.Once received, I was soo disappointed. It was not the color as advertised, it was soo thin, you could see through it and the cut looks like a child took scissors to it. When I requested a refund, I kept getting the different responses from different customer service agents (Vicky, Ruby & Irene). The offered me $10 off my $168 order and a coupon for $10 off my next order. Thankfully I purchased through...
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What you see, is NOT what you get.I have bought about 3 wigs from Wig Buy, and I was not happy with any of the wigs. They advertise that the hair is a 100% human, but is 100% synthetic, I called them out on it and they gave me back half of my monies, and not to mention they messed my order up, and sent the wrong product. Ladies if you want real hair human hair you have to pay anywhere from $700 dollars and up. The only website that ending up...
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2.0
I didn't like
  • What you see is not what you get
#831392

Wigsbuy Natural Wig Review

#923922
1.0
I just received my wig as and just like many others here it ia not what i ordered. Gid how i wish i had xhecked th reviews. I feel like an ***. I wasted 126.00 bucks for nothing.
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Wigsbuy Natural Wig Review

#913479
1.7
Wigsbuy is a total wrip off. Their product is not what you see on the photos. The coloring is bad. The black hair wigs are more Chinese hair. The take almost 6 weeks to deliver and that lie when you request a refund. The Rip Off company want to refund only 60%. I will never recommend them to ANYONE!
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Wigsbuy Natural Wig Review

#888331
1.0
Wigsbuy wig company is a fraud and scam.The product has pictured is NOT what you get. They provide a U.S. address for returns that is NOT legit. Government, needs to enforce sanctions against their illegal acts. Buyer beware, Purchase at your own risk. I want my money back. Order#4116086,order date 02-07-2016 04:38:08
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Wigsbuy Natural Wig Review

#848525
The wig was rubbish, horrible colour looked like something you'd put on a scarecrow. It was a human hair smooth Bob.the only discription on the photo copy sent with wig was:- wig. HS code 6704110000 with a total value of $90 but I actually paid $233.39 USD. I also had to pay £22 to DHL before they would deliver this item. E Coplen
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