Seal Beach, California
Not resolved
2.2
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Value for money
Website
0 comments

First, it took 6 weeks to receive my order. Once received, I was soo disappointed.

It was not the color as advertised, it was soo thin, you could see through it and the cut looks like a child took scissors to it. When I requested a refund, I kept getting the different responses from different customer service agents (Vicky, Ruby & Irene). The offered me $10 off my $168 order and a coupon for $10 off my next order.

Thankfully I purchased through PayPal and have them working on getting me a full refund.

***** DO NO BUY - SCAM ***

Product or Service Mentioned: Wigsbuy Natural Wig.

Reason of review: Bad quality.

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