Bossier City, Louisiana
Not resolved
2.4
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Value for money
Website
0 comments

I ordered a dark brown wig from wigsbuy and received a blond/brown wig. I emailed them I wished to return the wig - after several months of emails and stalling, wigsbuy sent me a return address only after I stopped payment on my credit card.

I mailed the wig back in original package, without trying it on. When my credit card company investigated, Wigsbuy denied ever receiving the wig!

I am spending a lot of time working with my credit card company to document my experience and verify mailing of wig to Wigsbuy.

I don't know if I will received re-emburshment. I think the company is dishonest and fraudulent!

Product or Service Mentioned: Wigsbuy Natural Wig.

Reason of review: Order processing issue.

Monetary Loss: $135.

Preferred solution: Full refund.

Wigsbuy Cons: Refusal to accept returns.

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