I ordered a dark brown wig from wigsbuy and received a blond/brown wig. I emailed them I wished to return the wig - after several months of emails and stalling, wigsbuy sent me a return address only after I stopped payment on my credit card.
I mailed the wig back in original package, without trying it on. When my credit card company investigated, Wigsbuy denied ever receiving the wig!
I am spending a lot of time working with my credit card company to document my experience and verify mailing of wig to Wigsbuy.
I don't know if I will received re-emburshment. I think the company is dishonest and fraudulent!
Product or Service Mentioned: Wigsbuy Natural Wig.
Reason of review: Order processing issue.
Monetary Loss: $135.
Preferred solution: Full refund.
Wigsbuy Cons: Refusal to accept returns.