Product: Wigsbuy Shipping Service Clear all filters (40 of 40 reviews match)
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I don't know why I recently ordered another wig from this company, but I did. I think the assortment of wigs is great even though they usually don't look anything like the pictures. I have had to take them to my stylist to try to get some sort of style but I the...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

Product
Wigsbuy Shipping Service
#1134768
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I ordered a "petite" size wig that looked like a dark blonde on their advertisement, instead I was sent an X-large size wig that looked like a dense dead dark brown beaver on my head. Because it was x- large it covered my eyes! On top of the cost of the wig, I was...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

1.0
Product
Wigsbuy Shipping Service
I liked
  • Deceptive website
I didn't like
  • Cheap wrong size wig
#1131326
Reply to reviews
Home | My Account | Help Thank you for your shopping at WigsBuy.com. Glad to note you that we have already shipped out your item of sub-order(1079294)in order (1060992). The shipping method is DHL. The tracking number is (6653916695), please kindly check it from the...
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Product
Wigsbuy Shipping Service
#1103198
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Wigsbuy - Ripped off!!!

#1134344
1.0
Details
Its now been 5 weeks since wigsbuy took my $179.59 and i was told it takes 4-10 days to recieve! Ive gotten nothing and cannot get ahold if this company! Anybody have a different number than the new york #? I have no tracking number- they just took my money and gave me nothing!!
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Value for money
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Wigsbuy - HORRIBLE

#1134339
1.0
Details
i orderded a wig and paid $179.59 and never got anything! Its been over a month and when i try ti call custimer service- theres no answer and no one will respond to any of my cimplaints i send- dies anybidy know where i can go or who to talk to to get my money back? What a ripoff!!
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Wigsbuy - I'm really pissed off

#1098261
1.0
Details
I paid and still waiting for 2 weeks waitng still . Where is my *** wig. . I want my wig or my money . ASAP
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Wigsbuy - Wrong wig sent

#1089125
I purchased a wig they sent me the wrong wig a cheaper wig and would not exchange it for the correct wig
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This was my first experience biying a wig After making a purchase from this company it's a wonder i ever tried again. The trick is doing you homework, check online for complaints. Now back to wigsbuy they are in china and can not even get the color right. I orderef a...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems, could you please let me know your order number at reviews@wigsbuy.com so that I could be able to help you?Thank you.

Product
Wigsbuy Shipping Service
#1094395
Reply to reviews

I Email plenty of time and Wigsbuy have not got the decency to answer any of my Emails. I Try calling but no one answer that number. I want everything cancel,also I want return my money. Todays date is July,24,2017,i made my order June 3rd 2017. When I check order...
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Anonymous
Celeste

Paypal will help with this problem with this company. You must file a claim with Pyapal to get your money back from these thieves!

Anonymous
Celeste

If you paid via Paypal, you can file a claim with Paypal and they WILL see that you get your money back!

1.0
Product
Wigsbuy Shipping Service
I liked
  • Price and wig styles provided same quality as advertisement
  • Deceptive website
  • Fake wigs they send to customer
I didn't like
  • Stole my money
  • Not like the picture at all
  • Wig i received was not the wig i ordered
#1078570
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I ordered a human hair wig for $215.00 at the end of March & paid with PayPal. After 1 month I started emailing their customer service asking where it was but they never answered any of the emails. Now In May, they are saying that they didn't get my emails & because it...
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1.7
Product
Wigsbuy Shipping Service
I didn't like
  • Lied
  • Are theives
  • Lie about product
#1057540
Reply to reviews

I ordered a wig online from wigsbuy one day, the next day i proceeded to purchase another, however, i discovered that the first item i ordered i mistakenly ordered the wrong color. I then followed the procedure wigsbuy instructed to change, return or cancel orders...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems about your order, could you please let me know your order number at reviews@wigsbuy.com so that I could help you? Thank you.

1.0
Product
Wigsbuy Shipping Service
#1046667
Reply to reviews
BEWARE!!! Ordered wig 3 weeks ago and called to check on wig and was informed that it will take about another 3 weeks because they were making the wig!!! When I ordered wig it said it would arrive within 2 weeks. When I asked to cancel rep said I could not. Not to...
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems about your order. Could you please let me know your correct order number so that I could be able to help you? Any other question...

1.0
Product
Wigsbuy Shipping Service
#1039587
Reply to reviews
Placed my order on 3/10/17, payment received same day.I called customer service about my shipment on 4/1, and received an email asking for one more week. Well today is 4/18/17 and the order hasn't shipped yet.DO NOT BUY FROM THEM!
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Anonymous
Sharon Singel

I had the very same experience! I paid $215.00 for a human hair wig & started emailing them after 1 month asking where it was & they never even replied to my emails & are now ...

1.7
Product
Wigsbuy Shipping Service
I didn't like
  • Order has not shipped in a month
#1035790
Reply to reviews
The order came and it was completely different than what I ordered. Terrible quality. How do I return, any suggestions?
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Anonymous
Anonymous

Hi,So sorry to hear that you had some problems about your order. Could you please let me know your correct order number so that I could be able to help you? Any other question...

1.0
Product
Wigsbuy Shipping Service
#1011213
Reply to reviews