Product: Wigsbuy Shipping Service Clear all filters (56 of 56 reviews match)
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Wigsbuy - Frustrated!!!!!

1.3
Details
I have ordered a wig, and it has been three weeks now! I have emailed the company 2 or 3 times and nobody will email me back with a ship date! I also tried to message them, nobody replyed! This NO WAY to treat a customer!!!
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Review
#1680450 Review #1680450 is a subjective opinion of poster.
Service
Wigsbuy Shipping Service
Pros
  • Prices
  • Price
Cons
  • Wigs not as described- and they will not contact you back
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund

Wigsbuy - Never received tracking info or wig

3.3
Details
Ordered a wig for mothers day a week ago Never received email with tracking information. Money taking from account never recieved wig.
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Review
#1533338 Review #1533338 is a subjective opinion of poster.
Service
Wigsbuy Shipping Service
Reason of review
Order processing issue
left email no answer did not receive product. i will contact PayPal and ask for refund. company is not trust worthy.
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2 comments
Anonymous
#1636953

Hey, This is Hadiya Barakahea From Sharjah UAE, I have Beauty Parlor Shop in Sharjah and I also have van, For van i want some desgns called vinyl wrap dubai from dubai designer,Looking for a person or a branding agency dubai who can do this for me, If you can please contact with me or any company you know from dubai can do then also let me know, Thanks Hadiya

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Review
#1457252 Review #1457252 is a subjective opinion of poster.
Service
Wigsbuy Shipping Service
Reason of review
Order processing issue
I have tried to contact Wigbuy numerous of time, but can't get an answer, please help! How do I exchange this ugly brown wig (13139021) for this wig > Medium Salt & Pepper Hair Curly Human Hair Capless cap-open weft Lace Front Women Wigs for Older Women Item...
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1 comment
Anonymous
#1543040

Hi, so sorry to hear you had some problems with your order, could you please let me know your order number so that I could be able to check for you? You could also email us at reviews@wigsbuy.com and we believe your problems could be resolved. Have a nice day.

Review
#1333243 Review #1333243 is a subjective opinion of poster.
Service
Wigsbuy Shipping Service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$70
Preferred solution
How do I exchange this ugly brown wig (13139021) for this wig > Medium Salt & Pepper Hair Curly Human Hair Capless cap-open weft Lace Front Women Wigs for Older Women Item Code:12938605 Color: same as picture? I need your ticket to return this brown wig,
I placed order for two wigs over a week ago, I paid for express shipping. I have tried to chat with Lilly which is a complete joke. I really don't think that Lilly reads what im saying to her. All I want is an answer to when my products, that I was charged for the day...
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4 comments
Anonymous
#1475015

My order # 1121467.

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Review
#1246247 Review #1246247 is a subjective opinion of poster.
Service
Wigsbuy Shipping Service
Reason of review
Poor customer service
Loss
$150
Preferred solution
Let the company propose a solution
Wigsby wigs is a SCAM The worst ever . Bought a wig , never deliverers , could sue you thieves but don't know how , wil keep working on it. Rita.
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2 comments
Anonymous
#1474781

Dear Customer,So sorry to hear that you had some problems about your order.Could you please let me know your correct id number so that I could be able to help you?Any other questions, please also feel free to send emails to reviews@wigsbuy.com,we will try our best to help you solve your problem.Have a nice day.

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Review
#1246006 Review #1246006 is a subjective opinion of poster.
Service
Wigsbuy Shipping Service
Reason of review
Order processing issue
1.0
Details
Customer service refuses to answer any questions just repeats what I’m telling them. Far as my concerns it’s all fraud. Never once did I get a call like they said, so package is lost in the mail but yet has a tracking that just disappears and no one knows where...
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1 comment
Anonymous
#1452023

Dear Customer,So sorry to hear that you had some problems about your order.Could you please let me know your correct id number so that I could be able to help you?Any other questions, please also feel free to send emails to reviews@wigsbuy.com,we will try our best to help you solve your problem.Have a nice day.

Review
#1218194 Review #1218194 is a subjective opinion of poster.
Service
Wigsbuy Shipping Service
Reason of review
Order processing issue
I have not received my wig. They LIARS. I SHOULD HAVE KNOWN BETTER. PLEASE EVERYONE DO NOT BUY FROM THEM. Facebook need to take them off their WEBSITE.
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1 comment
Anonymous
#1451994

Dear Customer,So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you?

Any other questions, please also feel free to send emails to reviews@wigsbuy.com,we will try our best to help you solve your problem. Have a nice day.

Review
#1216752 Review #1216752 is a subjective opinion of poster.
Service
Wigsbuy Shipping Service
Reason of review
Order processing issue
Resolved

Update by user Mar 29, 2018

I was told I will receive my wig in May. I hope it comes but I am giving the company a chance to fix the mistake as they promised.

I hope May come and my wig is in the mail. Thank you Sherry

Original review posted by user Mar 13, 2018

It’s been months and I ordered the wig stock to the photo. Not a custom colour It’s still not here and is mid March this week....
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8 comments
Anonymous
#1450502

Is anyone looking to answer if you want to manufacture the wig or are you just looking to return my money?If you cant manufacture a wig you offer as a standard then please remove it as an option as this is more like false advertising then it is actually providing the service.I shouldn't have to be told 5 +months later that you will gladly refund my money and now I am still in need of my wig...Please ship it soon! or offer me a change order!!order 1090816

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Review
#1209524 Review #1209524 is a subjective opinion of poster.
Service
Wigsbuy Shipping Service
Reason of review
Order processing issue

Contact Wigsbuy Customer Service

Mailing Address:
Tidebuy International Limited Poland Branch o
Ul.Aleja Krakowska 165,lok.C13/C14 Lazy,05-552
Jablonowo,
Poland
Phone:
+86 296 853 3057
All Wigsbuy Contacts
I place a order on 02/23/18 i did paid over $6 for a fast shipping today is march 05 andvi still waiting for my order when they said is was going to take 2 to 3 days.bussiness like that dont last to long .
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1 comment
Anonymous
#1442151

Dear Customer,So sorry to hear that you had some problems about your order.Could you please let me know your correct id number so that I could be able to help you?Any other questions, please also feel free to send emails to reviews@wigsbuy.com,we will try our best to help you solve your problem.Have a nice day.

Review
#1203200 Review #1203200 is a subjective opinion of poster.
Service
Wigsbuy Shipping Service
Reason of review
Order processing issue