Update by user Nov 29, 2015
Through pissedconsumer.com I was able to reach an agreement with Wigsbuy. They now acknowledge the return and has agreed to a full refund. Thank you for your assistance.
Original review posted by user Nov 28, 2015
This company is a scam. I urge anyone who is contemplating a purchase with them to read my review first. I order 2 wigs with them that total 106.18 that took almost 8 weeks to receive. After several complaints and a demand of a refund I received my wigs. I opened it and saw 2 wigs inserted in a wig bag, no tags indicating new wigs. Immediately I package it up and requested a refund. There was no return address and the only contact was through email. I was then informed by Wigsbuy to take pictures which I did. After receiving the pictures the pictures I was told to use hairspray on the wigs, they were fine. I was outrage I contacted Paypal in order to report their fraud. Through Paypal I was offer a 24.00 refund. Again I was livid but this time with wigsbuy and paypal. I report their fraudlent activity and Paypal negotiate with a company that defrauds their customer. After voicing my frustration to Paypal, I was told Wigsbuy agreed to a refund. They gave Paypal a return address for me to return the wigs. I made a terrible mistake I went to the local post office instead of Fedex or UPS. I was given a tracking number but was not able to track my package. Now Wigsbuy have their used wigs that was sent to me and the 106.18 I paid. I thought Paypal would fight for me and I am greatly disappointed with them. I feel this company is nothing more than individuals using the internet to scam unsuspected victims. Please do your research. Look at the reviews. Check youtube. I want to make sure no one else has my bad experience.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss not as described of wigsbuy wig. Wigsbuy needs to read this review and look into the issue (if any) according to poster's claims.