Philadelphia, Pennsylvania
Not resolved
1 comment

If I could rate this site a zero, I would. Customer service is awful!

Quality of product is awful! Shipping is awful! There isn't anything half decent about this site.

My mom ordered a wig from this site. Took about 6 weeks to receive and when she finally got it, it wasn't the color or style she asked for.

Wrote an email to return it as it wasn't what she wanted. Ruby from the wigsbuy service team replied just put hairspray and to please keep the wig and they'll refund $25 for a $235 wig! Ridiculous!!!

Stay away from this website! Writing a complaint to PayPal

Product or Service Mentioned: Wigsbuy Wig.

Reason of review: Pricing issue.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1024361

Dear customer,

Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations.

Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@wigsbuy.com or reviews@wigsbuy.com.

I’m looking forward to your reply, thank you very much!

Best regards,

wigsbuy Team